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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive product management expertise in SaaS, with a strong focus on AI product development and the ability to lead cross-functional teams. Capable of translating customer insights into actionable product strategies while measuring success through defined metrics.
Highest-signal resume keywords
Product Management ExperienceAI Product DevelopmentCustomer Research and InsightsCross-Functional CollaborationMentoring and Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product OwnershipAI PrototypingGenerative AI UnderstandingAutomation WorkflowsMetrics Definition and MeasurementSaaS Product LaunchB2B ExperiencePrototype DevelopmentProduct Initiative ExecutionData Evaluation
Soft Skills
Clear Written CommunicationCustomer CuriosityInfluence Across TeamsAbility to Create Structure in AmbiguityMentoring
Tools & Technologies
GitHubAI ToolsProject Management SoftwareCRM SystemsData Analysis Tools
Industry Keywords
Nonprofit TechFundraisingFund AccountingGrants ManagementMulti-Product Suite Experience
About the role
Key responsibilities & impact- Own Mission Assistant and cross-product initiatives end to end, from discovery through launch, adoption, and iteration
- Shape the Mission Assistant roadmap across Aplos, Raisely, Keela, and grant management
- Coordinate dependencies with other product owners
- Lead customer research into nonprofit workflows and turn insights into focused product bets
- Decide where AI creates meaningful customer improvements versus simpler product work
- Define success metrics, measure impact, and iterate after launch
- Build working prototypes with AI tools and review them with engineering in GitHub
- Partner with Engineering and Data on AI quality, reliability, cost, and user trust
- Work in small, project-based pods through syncs, async prototype reviews, and demos
- Communicate progress, risks, and trade-offs to leadership and partners with recommendations
- Support rollout with enablement for Customer Success, Sales, and Marketing
- Mentor other PMs through critique, pairing, and craft standards
Requirements
What you’ll need- 5+ years of product management experience in SaaS, ideally B2B
- Track record of owning products end to end from discovery through delivery and iteration
- Experience launching several significant product initiatives
- Hands-on AI product experience, with examples of AI features or prototypes built or shipped
- Working understanding of generative AI, automation, agentic workflows, and LLM capabilities and limitations
- Comfort using AI daily, including building lightweight prototypes
- Ability to partner with engineers and data scientists and evaluate quality, cost, reliability, and user trust trade-offs
- Senior individual contributor mindset and ability to create structure in ambiguity
- Customer and business curiosity, with ability to turn insights into focused bets and use metrics to prioritize
- Strong influence across Engineering, Design, Data, and go-to-market teams
- Interest in mentoring other PMs without a manager title
- Clear written communication and commercial sense connecting product decisions to business outcomes
- Some overlap with Pacific hours required
- Nonprofit tech, fundraising, fund accounting, CRM, or grants experience preferred
- Platform or multi-product suite experience preferred
Benefits
Comp & perks- 4 weeks paid leave plus 11 days of public holidays in Canada
- Extra 2-week end-of-year company shutdown
- Generous paid sick leave
- Remote-first work arrangement within approved hire locations
- Support for learning new skills
- Conference or course tickets
- Medical, dental, vision, disability, and life insurance coverage in Canada and the US
- 4% retirement match in Canada and the US
