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About the role
Key responsibilities & impact- Answer calls and assist patients
- Verify insurance and update patient information
- Manage referrals, faxes, and medical records
- Explain insurance benefits
- Coordinate with providers and clinical staff
- Handle administrative and data-entry tasks
- Maintain HIPAA compliance
Requirements
What you’ll need- Fluent in English
- Medical receptionist/VA experience preferred
- Excellent communication and phone etiquette
- Strong organizational and multitasking skills
- EHR/EMR experience is a plus
- Reliable computer and internet connection
- Willing to use Time Doctor and a HIPAA-compliant virtual desktop
Benefits
Comp & perks- Biweekly pay via Wise
- Opportunity to join Vital Virtuals and grow your healthcare career