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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Accounts Receivable and Revenue Cycle Management, with a strong focus on operational performance, client relationship management, and cross-functional leadership. Proven ability to mentor senior leaders and implement best practices to drive organizational success.
Highest-signal resume keywords
Accounts Receivable ManagementRevenue Cycle ManagementC-Level Client Relationship ManagementPerformance ManagementCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisKPI MonitoringSLA ManagementOperational Performance ImprovementPattern Recognition
Soft Skills
CoachingMentoringExecutive PresenceCommunicationLeadership
Tools & Technologies
Automation ToolsData Visibility Solutions
Certifications & Qualifications
Bachelor's DegreeMBA or Equivalent
Industry Keywords
Physician BillingHospital Accounts ReceivableBest Practices ImplementationOperational PrecisionClient Success
About the role
Key responsibilities & impact- Own delivery performance for the client relationship
- Serve as executive escalation point
- Lead senior/C-level meetings and QBRs
- Manage to and consistently exceed SLA commitments
- Monitor KPI trends to identify emerging issues early and deploy rapid remediation
- Identify and implement industry best practices to improve operational performance
- Work across Operations, Technology, and Client Success to align delivery with broader business objectives
- Coach and mentor senior leaders already in place
- Strengthen performance management and accountability across the organization
- Evaluate and advocate for technology and automation that improves data visibility and operational precision
- Represent the delivery organization with executive presence in client and leadership settings
Requirements
What you’ll need- 15+ years in Accounts Receivable / Revenue Cycle Management
- Physician billing background strongly preferred; hospital AR acceptable
- 5+ years operating at SVP/VP level leading teams of 500+
- Demonstrated ability to use data and pattern recognition to drive operational outcomes
- Track record of managing to and exceeding SLA performance targets
- Experience owning C-level client relationships and leading high-stakes meetings
- Proven performance management, coaching, and mentoring experience at the leader-of-leaders level
- Track record identifying and implementing best practices at scale
- Cross-functional leadership experience
- Bachelor's degree required
- MBA or equivalent preferred
- Willingness to travel internationally
Benefits
Comp & perks- Ventra performance-based incentive plan
- Discretionary incentive bonus in accordance with company policies
- Referral bonus
- Reasonable accommodations for qualified individuals with disabilities