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People Services Partner
Ventra Health. Respond to colleague inquiries and route tickets to the appropriate People Partner or department .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR administration, including onboarding, compliance with Philippine labor laws, and employee engagement. Proficient in managing employee records and facilitating training programs while maintaining confidentiality and professionalism.
Highest-signal resume keywords
HR AdministrationPhilippine Labor LawsOnboarding FacilitationMicrosoft Office ProficiencyInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OnboardingEmployee Records ManagementPerformance EvaluationTraining CoordinationCompliance Audits
Soft Skills
Written CommunicationVerbal CommunicationOrganizational SkillsTime ManagementProfessionalism
Tools & Technologies
HR SystemsPeople Ticketing System
Certifications & Qualifications
Associate Degree in Human ResourcesAssociate Degree in Business Administration
Industry Keywords
Employee EngagementWorkplace Issues ResolutionConfidential Information HandlingPeople PoliciesRecognition Programs
About the role
Key responsibilities & impact- Respond to colleague inquiries and route tickets to the appropriate People Partner or department
- Provide timely and accurate information via the People ticketing system
- Facilitate onboarding and orientation for new hires
- Administer and analyze onboarding surveys
- Act as a point of contact for employee concerns
- Assist in resolving workplace issues in accordance with company policy and labor laws
- Support engagement activities to promote a positive work environment
- Ensure compliance with Philippine labor laws, company policies, and internal procedures
- Maintain complete and accurate employee records
- Assist with audits, mandatory government filings, and training compliance
- Assist in performance evaluation processes and performance improvement plans
- Coordinate training programs and track participation
- Assist in identifying training needs
- Help draft, update, and enforce People policies and guidelines
- Facilitate the clearance process, exit interviews, and retrieval of company assets
- Ensure timely deactivation of systems access
- Provide administrative assistance, including reports, document preparation, and event planning
- Manage recognition programs, including VIP and VV awards
Requirements
What you’ll need- Associate degree in Human Resources, Business Administration, or a related field (preferred)
- Minimum of 2 years in HR administration or related role preferred
- Excellent written and verbal communication skills
- Strong interpersonal skills, tact, and professionalism
- Knowledge of Philippine labor laws and HR best practices
- Ability to handle confidential information with discretion
- Strong organizational and time management skills
- Proficiency in Microsoft Office and HR systems
- Must be able to work night shift and meet required attendance
- May occasionally lift up to 15–20 lbs.
Benefits
Comp & perks- Performance-based incentive plan
- Referral bonus
- Discretionary incentive bonus
- Reasonable accommodations for qualified individuals with disabilities