Project Lead, Client Onboarding

Ventra Health

. Manage the end-to-end onboarding of multiple healthcare clients into coding and billing services .

Posted 10/20/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing end-to-end client onboarding processes within healthcare coding and billing services, utilizing strong project management skills and effective communication to ensure successful implementation and client satisfaction.

Highest-signal resume keywords

Project ManagementRevenue Cycle ManagementClient CommunicationProcess ImprovementCross-Functional Team Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project Management ExperienceData ValidationProcess DevelopmentBusiness Process AcumenTime ManagementOrganizational Skills

Soft Skills

Effective CommunicationStrategic ThinkingNegotiation SkillsProblem-SolvingTrust Building

Tools & Technologies

Project Management ToolsMonday.comSpreadsheet SoftwareDatabase SoftwarePresentation Software

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

HealthcareCoding ServicesBilling ServicesOnboardingStakeholder Management

About the role

Key responsibilities & impact

Manage the end-to-end onboarding of multiple healthcare clients into coding and billing services
Serve as the primary point of contact for clients during onboarding
Manage project timelines, tasks, and communications to ensure on-time delivery
Identify and escalate issues and drive resolution with internal and external stakeholders
Lead client meetings and address onboarding concerns
Coordinate internal teams for accurate coding, billing, and reporting service setup
Collect and validate client data for system configuration
Anticipate client needs, assess risks, and implement proactive solutions
Maintain and share onboarding status updates
Lead cross-functional teams through 1–3 month onboarding projects
Contribute to improvements in onboarding strategies, workflows, and processes
Facilitate post-go-live monitoring and transition to Client Success and Service Delivery teams
Participate in special projects and perform other assigned duties

Requirements

What you’ll need

Bachelor’s Degree
Five (5) years of related project management experience
Effective oral and written communication skills
Experience managing multiple projects
Working knowledge of Revenue Cycle Management specific to coding and billing
Working knowledge of project management tools and software
Strong strategic thinking, complex project implementation, process development, communication, presentation, decision-making, time management, and organizational skills
Strong word processing, spreadsheet, database, and presentation software skills
Ability to apply business process acumen to process improvement projects with measurable business performance improvement outcomes
Ability to influence, negotiate, and lead across internal constituencies
Ability to work against a plan, meet deadlines, and produce deliverables
Ability to establish trust and credibility at all organizational levels
Ability to communicate with internal and external stakeholders, including executive-level stakeholders
Ability to coordinate project implementations with diverse stakeholders
Ability to troubleshoot and develop innovative solutions
Ability to handle highly sensitive and confidential information appropriately
Ability to work flexibly in a collaborative, fast-paced environment
Experience with monday.com is a huge plus

Benefits

Comp & perks

Performance-based incentive plan
Discretionary incentive bonus in accordance with company policies
Referral bonus
Reasonable accommodations for qualified individuals with disabilities