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Total Rewards Partner
Ventra Health. Administer United States benefits, wellness, retirement, and payroll support programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits administration, payroll processing, and leave management, with a strong understanding of federal, state, and local regulations. Proficient in utilizing HRIS software and Microsoft Excel for data analysis and reporting.
Highest-signal resume keywords
Benefits AdministrationPayroll ProcessingLeave of Absence ManagementHRIS Software ProficiencyFederal and State Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingBenefits AdministrationLeave of Absence ManagementData AnalysisFederal Regulations KnowledgeState Regulations KnowledgeMulti-State Payroll ExperienceCOBRA AdministrationExcel ProficiencyFMLA and ADA Knowledge
Soft Skills
Customer Service SkillsWritten Communication SkillsVerbal Communication SkillsTime Management SkillsOrganizational Skills
Tools & Technologies
HRIS SoftwareExponentHRMicrosoft Excel
Certifications & Qualifications
Associate Degree in AccountingAssociate Degree in FinanceAssociate Degree in Business
Industry Keywords
Benefits AdministrationPayroll Support ProgramsOpen EnrollmentLife EventsFMLAADACOBRALeave RegulationsPayroll DeadlinesData Quality Checks
About the role
Key responsibilities & impact- Administer United States benefits, wellness, retirement, and payroll support programs
- Complete employment verifications by phone and in writing
- Maintain accurate benefits enrollments and perform benefits-data quality checks in the HRIS
- Assist employees with benefits claims, plan changes, enrollments, status changes, and general inquiries
- Manage end-to-end leave administration, including FMLA, ADA, and state-mandated leaves
- Apply federal, state, and local leave and accommodation regulations
- Issue required leave notices and paperwork within regulatory timelines
- Manage the ADA interactive process with HR Business Partners and managers
- Track leave usage, return-to-work dates, benefits continuation, and payroll coordination
- Maintain confidential leave records and monitor changes in leave laws
- Respond to retirement plan inquiries and manage annual catch-up contribution enrollment
- Support annual open enrollment, including system setup, testing, communications, enrollment support, and audits
- Process life events and administer post-employment COBRA continuation coverage
- Support payroll partners during payroll cycles
- Reconcile benefits deductions, employer contributions, invoices, vendor files, and carrier files
- Serve as the primary contact for employee benefit questions and resolve escalated issues
Requirements
What you’ll need- Associate degree in Accounting, Finance, Business, or related experience
- At least two (2) years of payroll processing and benefit support experience
- Hands-on experience with payroll/HRIS software; ExponentHR highly desired
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to make timely, sound, and accurate decisions
- Ability to prioritize and adhere to strict payroll deadlines
- Excellent time management skills
- Excellent organizational skills
- Benefits administration experience, including open enrollment, life events, and COBRA, preferred
- Leave of absence administration experience, including FMLA, ADA accommodations, and state-mandated leave programs, strongly preferred
- Working knowledge of federal, state, and local leave and accommodation regulations
- Multi-state payroll experience, including final pay laws, preferred
- Deep knowledge of state and federal payroll and tax regulations
- Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis tools
- Strong analytical and problem-solving skills with attention to detail and data accuracy
- Ability to work effectively in a cross-cultural, global environment
Benefits
Comp & perks- Performance-based incentive plan
- Referral bonus
- Medical, dental, and vision insurance
- Life insurance
- Short- and long-term disability coverage
- 401(k) retirement plan
- Benefits continuation during leave
- COBRA continuation of coverage