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Polar Expedition Sales Specialist – Americas Time Zone
Ventura TRAVEL. Advise potential clients via email, phone, and video to guide them toward the right expedition .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and client advisory for expedition cruises, with a strong focus on integrating AI tools for efficiency and enhancing client experiences. Proficient in managing product information and collaborating with marketing to promote polar trips effectively.
Highest-signal resume keywords
Sales ExperienceClient CommunicationAI Tool IntegrationBilingual ProficiencyPolar Expedition Knowledge
ATS Keywords
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Hard Skills
Sales ExperienceProduct ManagementNegotiation SkillsDigital MarketingSEO Knowledge
Soft Skills
Strong Prioritization SkillsClient Experience ImprovementCollaboration
Tools & Technologies
Digital ToolsAI Tools
Industry Keywords
Expedition CruisesPolar RegionsSustainable TourismItinerary ManagementTravel Logistics
About the role
Key responsibilities & impact- Advise potential clients via email, phone, and video to guide them toward the right expedition
- Communicate with providers to confirm prices, block spaces, and negotiate deals
- Collaborate with Marketing on how to best market polar trips
- Improve client experience before and after the sale based on traveler feedback
- Update and maintain accurate product, itinerary, and pricing information
- Use digital tools and AI to streamline routine tasks and improve output
- Support the continuous improvement of Polartours processes and standards
- Report directly to the Director of Booking Platforms
- Sell exclusive expedition cruises to Antarctica and the Arctic
Requirements
What you’ll need- Native or near-native English skills
- A second language (ideally German) at C2 level
- At least 2+ years of proven sales experience with clear results
- Ability to work 8-hour shifts aligned to US time zones (preferably Pacific Time)
- Strong prioritization skills and the ability to say “no” when needed
- Ability and motivation to integrate AI tools into your workflow for efficiency
- Passion for the planet’s polar regions and sustainable business and tourism
- Motivation to submit a motivation letter in English
- Firsthand experience visiting Antarctica or the Arctic, previous polar expedition sales experience, a third spoken language, SEO or digital marketing interest/experience, and knowledge of ships/operators/expedition logistics are advantageous
Benefits
Comp & perks- Freedom to be creative in achieving results
- Quarterly Social Days and team events
- A culture that cares about well-being (regular O3s, satisfaction surveys, etc.)
- A yearly 2-week company offsite if we achieve our goals
- Opportunities to work from our Ventura offices worldwide
- Participation in the company’s overall profits
- Opportunities to visit ships and travel to the polar regions as part of product knowledge
- Trips to Antarctica or the Arctic are an important and welcome part of the role