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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational management and data analysis to enhance efficiency and automate processes. Proficient in utilizing technology and data to support business change and improve service performance.
Highest-signal resume keywords
Operational ManagementData AnalysisProcess AutomationRelationship ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManipulationProcess ImprovementBack-Office AutomationData Quality ManagementSpatial Technology (GIS)Product Roadmap DevelopmentReportingExcelGoogle Sheets
Soft Skills
Problem-SolvingIndependenceRelationship ManagementCommunication
Tools & Technologies
Operational SystemsDigital Training Tools
Industry Keywords
Administrative Burden ReductionClient RequirementsService PerformanceData QualityNational Project Rollouts
About the role
Key responsibilities & impact- Work across Customer Sites using advanced data and technology to reduce administrative burdens by automating back-office systems
- Work with onsite management teams to improve data quality and usage for operational and client requirements
- Own and rethink back-office processes to remove unnecessary paper processes and activity
- Support national project rollouts
- Deliver product roadmaps with the central operational systems team
- Improve efficiency and service performance through effective use of data and reporting
- Optimise efficiency using existing systems and innovative new technology
- Develop and implement technology to digitise services and automate processes
- Support implementation of the digital training strategy and operational end-user training
- Support service changes and routing improvements using spatial (GIS) technology
- Manipulate large datasets for service analysis and operational systems work
Requirements
What you’ll need- Proven experience in operational or analytical management supporting business change
- High problem-solving ability
- Ability to work independently
- Solid relationship management skills
- Excellent communication skills
- Ability to explain complex data analysis simply to end users
- Strong data skills
- Proficiency in Excel or Google Sheets
Benefits
Comp & perks- Bonus
- Car/allowance
- Enhanced pension
- Veolia benefits
- Discounts on groceries and well-known retailers
- Resources supporting physical, mental and financial health
- 24-hour access to a virtual GP for employees and household family members
- One paid day of leave annually to volunteer and support the community
- Ongoing training and development opportunities
- Employee financial wellbeing support, including early access to earned pay, savings, budgeting, financial coaching and rewards