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Medical Assistant II
Vera Whole Health. Support 2-4 providers across Vera Whole Health care centers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care support, including vital sign documentation, phlebotomy, and administering injections. Strong organizational skills and effective communication are essential for managing patient flow and collaborating with healthcare providers.
Highest-signal resume keywords
Medical Assistant ExperiencePhlebotomyEMR System ProficiencyInjections And Immunizations AdministrationCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyVital Signs DocumentationInjections AdministrationImmunizations AdministrationPatient EducationQuality Assurance ControlsReferral ManagementAppointment SchedulingSterilization TechniquesInfection Control Practices
Soft Skills
Communication SkillsOrganizational SkillsMultitasking AbilitiesCustomer Service Skills
Tools & Technologies
Electronic Medical Record (EMR) SystemClinical Supplies Management
Certifications & Qualifications
Negative/Cleared TB Test
Industry Keywords
HIPAA ComplianceOSHA GuidelinesCLIA StandardsPrimary CareFamily MedicineValue-Based Care
About the role
Key responsibilities & impact- Support 2-4 providers across Vera Whole Health care centers
- Room patients and complete intake procedures
- Obtain and document manual vital signs in the EMR
- Assist providers during examinations and office-based procedures
- Administer immunizations, injections, and oral medications
- Perform phlebotomy and prepare specimens for laboratory testing
- Process labs, swabs, and other patient samples
- Observe and document patient responses to treatments and procedures
- Provide patient education and support preventive care initiatives
- Track referrals, preventive care needs, and follow-up items
- Conduct patient outreach related to referrals, care gaps, and records requests
- Manage provider inboxes and patient communications
- Complete prior authorizations and required documentation
- Make outgoing calls regarding appointments, referrals, and follow-up care
- Document accurately within the electronic medical record
- Assist with appointment scheduling and patient registration
- Manage patient flow throughout the care center
- Prepare exam and procedure rooms using sterile and aseptic techniques
- Maintain inventory and restock clinical supplies
- Support front desk operations and answer multi-line phones
- Maintain HIPAA compliance and patient confidentiality
- Follow OSHA, CLIA, infection prevention, and safety guidelines
- Complete quality assurance controls and documentation
- Participate in quality improvement initiatives
- Participate in team meetings and daily huddles
- Collaborate with providers and clinic staff
- Support onboarding, training, and competency activities as needed
- Perform additional duties as assigned
Requirements
What you’ll need- 1-2 years of Medical Assistant experience
- Experience performing phlebotomy/lab draws
- Experience administering injections and immunizations
- Experience working in an EMR system
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Reliable transportation and flexibility to work at all four locations
- Must provide proof of a negative/cleared TB test completed within the past 12 months
- Must be willing to work at Polaris, Dublin, Easton, and Westerville
- Comfortable working in a fast-paced environment with multiple providers
- Preferred: Experience in primary care, family medicine, or value-based care environments
- Preferred: Experience with prior authorizations and referral management
- Preferred: Knowledge of sterilization, autoclaving, and infection-control practices
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off (PTO)
- 13 Paid Holidays