Enterprise Insurance Systems Manager

Veracity Insurance Solutions, LLC

. Set and drive the vision for the insurance-systems portfolio .

Posted 9/24/2026full-timeRemote • Utah • United StatesMid-LevelSenior💰 $125,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise SaaS platforms, including CRM and ERP systems, with a focus on driving business outcomes and stakeholder alignment. Proficient in vendor management, data quality assurance, and regulatory compliance within the insurance industry.

Highest-signal resume keywords

Enterprise SaaS Platform ManagementVendor ManagementTechnical Fluency in Integrations and APIsInsurance Policy Lifecycle KnowledgeTeam Management and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise SaaS AdministrationData Quality ManagementIntegration and Automation ConceptsReporting and Data ToolsBudget ManagementChange ManagementConfiguration StandardsAudit ReadinessLicense OptimizationStakeholder Roadmap Prioritization

Soft Skills

Clear Written CommunicationCoaching and DevelopmentCross-TrainingFeedback Loop ManagementGoal Setting

Tools & Technologies

AMS360HubSpotSalesforceAPI ToolsReporting Tools

Certifications & Qualifications

HubSpot CertificationSalesforce CertificationITIL Certification

Industry Keywords

Insurance Industry ExperienceAgency OperationsMGAWholesale BrokerageRetail AgencyInsurTech DistributionSurplus Lines FilingComplianceLicensing WorkflowsPolicy Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Set and drive the vision for the insurance-systems portfolio
Publish and maintain a 6–12 month roadmap tied to company priorities
Run structured feedback loops with sales, service, operations, and marketing leaders
Own day-to-day administration, configuration, and change decisions within the portfolio
Recommend lifecycle, vendor, and spend decisions with clear options, costs, and impacts
Manage, coach, and develop the administrator team
Set goals, run one-on-ones, and build cross-training
Own the systems register and drive adopt, expand, replace, and retire recommendations
Run a single intake process for system requests across three companies
Own uptime, access controls, configuration standards, change calendar, and audit readiness
Own renewals, license optimization, SLAs, and vendor performance reviews
Partner with InfoSec/GRC and the Risk Manager on least-privilege access, data handling, regulatory requirements, and SOC 2 evidence
Coordinate with Delivery & Automation on integrations and automation
Safeguard data quality and maintain configuration and runbook documentation
Perform other duties as requested, directed, or assigned

Requirements

What you’ll need

5+ years owning or administering enterprise SaaS platforms – CRM, agency/policy management, or ERP class – with demonstrated accountability for business outcomes, not administration alone
2+ years directly managing people: hiring, coaching, and developing platform administrators or analysts
Track record turning competing stakeholder demands into a prioritized roadmap and shipping measurable improvements
Vendor, license, and budget management experience
Technical fluency – comfortable with integrations, APIs, reporting and data tools, and automation concepts
Clear written communication and documentation discipline
Working knowledge of the full insurance policy lifecycle: quote, bind, endorse, renew, cancel, claims
Familiarity with agency operations across MGA, wholesale brokerage, retail agency, and InsurTech distribution models
Insurance industry experience preferred
Hands-on AMS360 or comparable agency management system preferred
HubSpot or Salesforce-class CRM certification preferred
Formal change-management exposure such as ITIL or equivalent preferred
Experience across multiple distribution models preferred
Familiarity with surplus lines filing or insurance licensing workflows, or willingness to partner closely with Compliance and Licensing functions

Benefits

Comp & perks

Health, dental, and vision plans
4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life
Engage in groundbreaking projects that are reshaping the insurance landscape
Collaborate with a group of dedicated, like-minded professionals
Culture that prioritizes growth and development