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Senior Learning & Development Specialist
Veracity Insurance Solutions, LLC. Partner with leaders, subject matter experts, and stakeholders to understand business goals, performance challenges, employee-readiness needs, and desired outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in learning and development, focusing on adult-learning principles and instructional design methodologies. Capable of independently leading complex learning initiatives while utilizing modern learning technologies and AI-enabled tools to enhance performance solutions.
Highest-signal resume keywords
Learning And DevelopmentInstructional DesignNeeds AnalysisProject ManagementAdult-Learning Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AnalysisPerformance AssessmentLearning Solutions DesignFacilitationStakeholder ManagementLearning Management SystemsLearning AnalyticsAI-Enabled ToolsArticulate 360Confluence
Soft Skills
CommunicationConsultingCoachingMentoringJudgment
Tools & Technologies
Learning Management SystemsArticulate 360ConfluenceAI-Enabled ToolsLearning Analytics
Certifications & Qualifications
Property & Casualty License
Industry Keywords
Insurance IndustryOrganizational LearningTalent DevelopmentChange ManagementCross-Functional Learning
About the role
Key responsibilities & impact- Partner with leaders, subject matter experts, and stakeholders to understand business goals, performance challenges, employee-readiness needs, and desired outcomes
- Conduct needs and performance assessments to identify root causes and recommend learning, knowledge, performance support, reinforcement, communication, or process solutions
- Independently lead complex learning and enablement initiatives from discovery and recommendation through design, implementation, stakeholder communication, and evaluation
- Design, develop, and facilitate learning and performance solutions using adult-learning and instructional-design principles across in-person, virtual, and digital formats
- Establish success measures and evaluate solutions using participant feedback, assessments, behavior and performance indicators, and relevant data
- Support product, process, system, and organizational changes by identifying employee knowledge, skill, and readiness implications and recommending enablement approaches
- Create reusable knowledge and performance-support resources and use learning technologies and AI-enabled tools to improve quality, scalability, efficiency, and information access
- Share expertise, learn from colleagues, and cross-train with L&D team members; provide constructive feedback and strengthen team standards and professional practice
- Develop and maintain knowledge of Veracity’s business, insurance products, processes, audiences, and operating environment
- Manage multiple priorities independently, communicate risks and progress, and support other L&D initiatives as business needs evolve
- Perform other duties as requested, directed, or assigned
Requirements
What you’ll need- 3–5+ years of progressive experience in learning and development, talent development, organizational learning, instructional design, training, or a related field
- Demonstrated experience conducting needs analysis or performance assessment and translating business needs into practical learning and performance solutions
- Experience independently leading learning initiatives or programs from discovery through implementation and follow-up
- Strong understanding of adult-learning principles, instructional-design methodologies, and evaluation practices
- Strong facilitation, communication, writing, consulting, project-management, and stakeholder-management skills
- Ability to exercise sound judgment, work through ambiguity, challenge assumptions constructively, and recommend solutions beyond formal training when appropriate
- Experience coaching, mentoring, reviewing, knowledge sharing, or cross-training with peers or less-experienced practitioners
- Comfort learning and using modern learning technology and AI-enabled tools
- Ability and willingness to build strong working knowledge of Veracity’s insurance business and employee audiences
- Experience with learning management systems, Articulate 360 or similar authoring tools, Confluence or other knowledge platforms, learning analytics, or AI-supported learning workflows
- Experience supporting change/readiness initiatives, leadership or manager development, or cross-functional learning programs
- Insurance-industry experience and/or a Property & Casualty (P&C) license is helpful but not required at hire
Benefits
Comp & perks- Health, dental, and vision plans
- 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
- Remote work