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Business Process Analyst
Veracyte, Inc.. Analyze end-to-end revenue cycle workflows and identify opportunities to reduce manual effort, rework, and process variation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing revenue cycle workflows and improving operational efficiency through process documentation and stakeholder collaboration. Proficient in developing business requirements and supporting technology initiatives within healthcare operations.
Highest-signal resume keywords
Business Process DocumentationRevenue Cycle ManagementRoot-Cause AnalysisStakeholder ManagementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess MappingWorkflow DocumentationOperational KPIsImpact AssessmentUser StoriesAcceptance CriteriaAnalytical SkillsProblem-SolvingCritical Thinking
Soft Skills
CommunicationCollaborationChange ManagementLeadershipStakeholder Engagement
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointProcess Mapping Tools
Industry Keywords
Healthcare OperationsPayer OperationsDiagnosticsLaboratory ServicesHealthcare Technology
About the role
Key responsibilities & impact- Analyze end-to-end revenue cycle workflows and identify opportunities to reduce manual effort, rework, and process variation
- Document current-state and future-state business processes using process maps, swimlane diagrams, and workflow documentation
- Conduct root-cause analysis to identify operational bottlenecks, delays, and quality issues
- Develop recommendations to improve efficiency, scalability, compliance, and customer experience
- Collaborate with operational teams to standardize and optimize Reimbursement Operations workflows
- Gather and document business requirements for operational and technology initiatives
- Create process flows, business requirements documents, user stories, and acceptance criteria
- Support prioritization of enhancement requests and process improvement opportunities
- Perform impact assessments for proposed operational and system changes
- Assist stakeholders in defining success metrics and operational KPIs
- Document system integration requirements and operational workflows between platforms
- Collaborate with IT teams, vendors, and business users to ensure solutions meet operational needs
- Participate in testing, validation, and user acceptance activities
- Participate in stakeholder meetings, process workshops, and requirements gathering sessions
- Track project deliverables, risks, issues, and action items
- Communicate recommendations, findings, and project updates to operational leadership
- Support organizational change management and adoption of new processes
Requirements
What you’ll need- Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Healthcare Informatics, or related field
- 1-3 years of experience in business analysis, process improvement, healthcare operations, revenue cycle, or related roles
- Experience documenting business processes and identifying operational improvement opportunities
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent communication and stakeholder management abilities
- Proficiency in Microsoft Excel, PowerPoint, and process mapping tools
- Experience in healthcare revenue cycle management, payer operations, diagnostics, laboratory services, or healthcare technology
Benefits
Comp & perks- Competitive compensation and benefits
- Potential eligibility for discretionary bonuses/incentives
- Potential eligibility for restricted stock units
- Career opportunities and professional growth
- Inclusive workplace
- 2024 Certified Great Place to Work recognition