Intake & Scheduling Specialist

Verge Therapy

. Serve as the first point of contact for individuals seeking mental health services .

Posted 11/6/2026part-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in client intake assessments, electronic health record (EHR) systems, and behavioral health terminology while maintaining compliance with privacy regulations. Excels in communication, organization, and collaboration within a multidisciplinary team to ensure continuity of care.

Highest-signal resume keywords

Client Intake AssessmentsEHR Systems ProficiencyBehavioral Health TerminologyVerbal And Written Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Data EntryElectronic ChartingDocumentationIntake ScreeningsAssessment Completion

Soft Skills

Time ManagementIndependent WorkTeam CollaborationAdaptability

Tools & Technologies

EHR SystemsGoogle Drive

Industry Keywords

Mental Health ServicesCrisis SituationsConsent FormsContinuity Of CareCommunity Resources

About the role

Key responsibilities & impact

Serve as the first point of contact for individuals seeking mental health services
Complete demographic intake screenings and assessments
Collect essential information from prospective clients
Enter client data accurately and promptly into the EHR system
Distribute required and supplemental consent forms through the patient portal
Provide resources and referrals to individuals experiencing crisis situations
Maintain accurate documentation and comply with privacy and confidentiality regulations
Review supportive scheduling assignments daily
Complete assigned outreach promptly
Conduct client intake assessments
Facilitate clinician matching and appointment scheduling
Support gathering and integration of intake-services data
Collaborate with a multidisciplinary team to support continuity of care
Report to the Director of Client Access and Revenue Operations

Requirements

What you’ll need

Part-time, 10-hour-per-week availability
Exceptional verbal and written communication skills
Strong organizational skills
Ability to work independently and manage time efficiently
Familiarity with behavioral health terminology and available community resources
Proficiency with computer systems, including EHR systems and Google Drive
Ability to assess and adapt plans of action to prioritize tasks
Ability to manage time effectively
Ability to work independently and as part of a team
Proficiency in electronic charting and documentation

Benefits

Comp & perks

Healthy work-life balance
Flexible scheduling within standard business hours
Remote work arrangement
Opportunity to make a meaningful impact by providing critical support to clients
Opportunities for clinicians to grow and develop in their therapeutic practice
Inclusive and diversity-focused workplace