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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Microsoft Dynamics CRM / Dynamics 365 Customer Engagement, including configuration, customization, and integration with enterprise applications. Proficient in leading technical design, conducting fit-gap analysis, and managing the full development lifecycle while ensuring high performance and reliability.
Highest-signal resume keywords
Microsoft Dynamics CRM / Dynamics 365 Customer EngagementC#Azure DevOpsPower AppsIntegration Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dynamics CRM ConfigurationCustomizationExtensibilityC#JavaScriptTypeScriptDataverse Web APIFetchXMLCI/CDData Modeling
Soft Skills
Analytical SkillsTroubleshootingDocumentationStakeholder Communication
Tools & Technologies
Microsoft DataversePower AutomateAzure FunctionsLogic AppsService Bus
Industry Keywords
Fit-Gap AnalysisApplication ArchitectureData MigrationPerformance OptimizationSolution Management
Tech Stack
Tools & technologiesAzureJavaScriptTypeScript.NET
About the role
Key responsibilities & impact- Lead the technical design of Dynamics CRM solutions, including application architecture, data models, integrations, security, and deployment approaches
- Assess business requirements and conduct fit-gap analysis
- Evaluate existing CRM applications and recommend improvements to performance, maintainability, scalability, and reliability
- Prepare solution designs, architecture diagrams, technical specifications, and implementation estimates
- Configure and customize Microsoft Dynamics CRM / Dynamics 365 Customer Engagement
- Develop custom plug-ins, workflow extensions, client-side scripts, and integrations
- Build and enhance model-driven Power Apps and Power Automate flows
- Implement CRM functionality for customer and stakeholder records, application or case tracking, approvals, task management, and notifications
- Design and implement integrations between Dynamics CRM and enterprise applications
- Support data migration, transformation, validation, reconciliation, and data quality improvements
- Manage solution packaging, version control, environment configuration, and deployments across development, testing, and production
- Contribute to CI/CD pipelines and application lifecycle management
- Perform unit testing, support integration testing and user acceptance testing, and resolve defects
- Troubleshoot application, integration, and performance issues; conduct root-cause analysis and implement sustainable fixes
Requirements
What you’ll need- 10 years of software development experience, including 5+ years of hands-on Microsoft Dynamics CRM / Dynamics 365 Customer Engagement experience
- Demonstrated experience serving as a technical lead or solution architect while remaining actively involved in development
- Strong expertise in Dynamics CRM configuration, customization, extensibility, and enterprise implementation
- Proficiency in C#, .NET, JavaScript/TypeScript, Dynamics SDK, Dataverse Web API, and FetchXML
- Hands-on experience with Microsoft Dataverse, model-driven Power Apps, and Power Automate
- Experience designing enterprise integrations and working with Azure services such as Azure Functions, Logic Apps, or Service Bus
- Strong understanding of CRM data modeling, security, performance optimization, and solution management
- Experience with source control, automated deployments, and CI/CD using Azure DevOps or comparable tools
- Proven ability to translate business needs into technical designs and deliver solutions through the full development lifecycle
- Strong analytical, troubleshooting, documentation, and stakeholder communication skills
- Ability to attend the client’s Toronto office 3 days per week
Benefits
Comp & perks- Competitive rate/hour
- Collaborative and dynamic work environment
- Opportunity to work on cutting-edge projects
- 6-month contract position with possibility of extension
