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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing executive relationships and driving customer outcomes through strategic planning, program governance, and effective communication. Proven ability to execute renewals, manage upsell pipelines, and leverage technology transformation to enhance business processes.
Highest-signal resume keywords
Customer-Facing ExperienceQuota ManagementC-Level EngagementTechnology TransformationRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningSales ForecastingContract ManagementBusiness Outcomes MeasurementModule AdoptionPolicy-Volume GrowthAI CapabilitiesChange ManagementQuantitative AnalysisPipeline Quality Review
Soft Skills
Outstanding CommunicationEntrepreneurial MindsetHands-On ApproachCollaborationProblem-Solving
Certifications & Qualifications
Bachelor's DegreeAdvanced Degree Preferred
Industry Keywords
Life InsuranceRetirement BenefitsConsultingCustomer EngagementSales Management
About the role
Key responsibilities & impact- Serve as the senior Verisk/FAST contact and maintain executive relationships
- Align customers and FAST leadership through program governance, roadmap, and strategic planning sessions
- Maintain account plans, stakeholder maps, quantified whitespace, and 12-month growth theses
- Build and progress upsell pipelines, protect renewals, manage pricing and contracting, and forecast accurately
- Bridge sales-to-delivery handoffs for new customer launches
- Prove adoption and business outcomes through QBRs and health scores
- Coordinate sales, delivery, product, support, finance, and partners
- Escalate unresolved barriers and relay customer and industry input to Product Development
- Support trade shows and sales/marketing initiatives
- Segment and prioritize accounts by value, expansion potential, executive access, product fit, and strategic importance
- Document customer footprints, underused capabilities, adjacent lines of business, initiatives, and quantifiable outcomes
- Execute renewals, module adoption, policy-volume growth, new license revenue, AI capabilities, services, and migrations
- Review pipeline quality, slippage, engagement, and value proof points monthly
- Track adoption growth, module utilization, health scores, reference ability, quota attainment, new license revenue, expansion ARR/TCV, renewal preservation, account plans, forecast hygiene, partner alignment, and barrier resolution
Requirements
What you’ll need- 10+ years of consulting or customer-facing experience driving outcomes for both company and customer
- Proven commercial ownership, including quota, expansion, or renewal revenue
- C-level business acumen and engagement
- Outstanding written and verbal communication
- Life, Retirement & Benefits experience
- Technology transformation and change management experience
- Ability to link business processes to product and technical solutions
- Risk and issue management
- Entrepreneurial, hands-on mindset and comfort in a fast-paced environment
- Bachelor's degree in business, engineering, computer science, management, or technology
- Advanced degree preferred
Benefits
Comp & perks- Health Insurance
- Retirement Plan
- Disability benefits
- Paid Time Off program
- Work flexibility
- Support, coaching, and training
- Commission