Business Analyst, Configuration Trainer

Verisk

. Design and deliver structured instructor-led, virtual, and digital training on Life Solutions platforms, tools, workflows, methodologies, and client-specific configurations.

Posted 10/7/2026full-timeHolmdel • New Jersey • United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering training programs, utilizing adult learning principles and instructional design methodologies. Proficient in configuring Life Solutions platforms and facilitating workshops while effectively assessing learner performance and addressing skill gaps.

Highest-signal resume keywords

Training Program DesignAdult Learning PrinciplesLife Solutions Platform ConfigurationInstructional DesignFacilitation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Content DevelopmentNeeds AnalysisLearner EvaluationSoftware TestingSQLXML/XSLTAutomated Test ConfigurationProject MethodologyTechnical ConsultingBusiness Analysis

Soft Skills

CommunicationLeadershipCollaborationProblem-SolvingMentoring

Tools & Technologies

Articulate 360CaptivateCamtasiaDoceboSharePointConfluenceJIRAMicrosoft ExcelMicrosoft PowerPointMicrosoft Word

Industry Keywords

Life SolutionsInsurance SoftwareFacilitationVirtual TrainingAgile Practices

Tech Stack

Tools & technologies

SDLCSQL

About the role

Key responsibilities & impact

Design and deliver structured instructor-led, virtual, and digital training on Life Solutions platforms, tools, workflows, methodologies, and client-specific configurations.
Maintain training content, user guides, and learning-system assets.
Assess audience needs, define learning objectives, and build training plans addressing verified skill gaps.
Facilitate workshops, webinars, practice activities, and targeted coaching.
Assess learner performance, document results, and improve content and delivery using evaluation data and stakeholder feedback.
Provide subject-matter support, knowledge sharing, and mentoring; escalate exceptions and decisions beyond assigned authority to the Training Leader.
Track delivery milestones, risks, issues, decisions, and outcomes, and provide status reporting.
Configure Life Solutions platform and product components, rules, orchestrations, data entities, and training environments.
Create and execute training-related test cases, document solutions, support customer training, and demonstrate completed training functionality.
Translate business requirements and technical objectives into learning plans, solutions, and resources.
Work within Agile and software development life cycle practices across training, business, and technology teams.
Coordinate approved information, needs, issues, and follow-up actions across training projects and internal and external teams.

Requirements

What you’ll need

Bachelor’s degree in business, engineering, computer science, education, or related field, or equivalent relevant experience.
Two to three years of relevant experience in training, business analysis, technical consulting, software implementation, or comparable discipline; equivalent demonstrated capability may be considered.
Foundational knowledge of adult learning, facilitation, needs analysis, learner evaluation, and instructional content development.
Ability to analyze problems, communicate clearly, manage assigned work, and translate technical concepts for varied audiences.
Demonstrated leadership skills, including the ability to influence without direct authority, foster collaboration, provide constructive guidance, and take ownership of assigned outcomes while escalating decisions beyond the role authority.
Basic proficiency with Microsoft Excel, PowerPoint, Word, Teams, Zoom, and collaborative content platforms.
Minimum hiring age of 18, except in countries with a higher age limit subject to applicable law.
Experience with instructional design, adult learning principles, virtual or in-person facilitation, and learner mentoring programs.
Familiarity with Articulate 360, Captivate, Camtasia, Docebo, SharePoint, Confluence, JIRA, or comparable learning or technical technologies.
Exposure to SQL, XML/XSLT, artificial intelligence tools, software testing, and defect-management practices.
Working knowledge of Life Solutions platform architecture, workflows, configuration methods, project methodology, and end-to-end insurance software components.
Ability to configure automated tests, orchestrations, rules, data entities, attributes, and relationships using predefined standards.
Working knowledge of at least two life or annuity products.
Developing capability to lead training workstreams, facilitate cross-functional decisions, coach peers and learners, navigate change, and build alignment among internal teams, clients, and partners.

Benefits

Comp & perks

Health Insurance
Retirement Plan
Disability benefits
Paid Time Off program
Competitive total rewards package
Short-term incentive