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About the role
Key responsibilities & impact- Build and lead Marketing's digital experience capability
- Develop and evolve Marketing's digital design standards, UX principles, design patterns, accessibility guidelines, and reusable components
- Lead the design, evolution, and optimization of enterprise websites, solution pages, landing pages, campaign experiences, email design, and interactive marketing assets
- Design and prototype webpages, landing pages, and digital components, including layout, styling, animation, and micro-interactions
- Translate enterprise messaging, content strategy, and campaign objectives into customer-centered digital experiences
- Develop scalable digital templates, component libraries, UX standards, AI prompt libraries, and reusable design assets
- Evaluate emerging design tools, AI-enabled creative technologies, and digital best practices
- Lead and develop UX and digital design capability by coaching designers, establishing quality standards, and providing creative direction
- Partner with Editorial, Brand Marketing, Marketing Operations, Digital Marketing, Creative, Technology, Product, and business teams
- Serve as Marketing's digital experience advisor and support business outcomes through improved engagement, usability, accessibility, and efficiency
Requirements
What you’ll need- Bachelor's degree in User Experience Design, Human-Computer Interaction, Graphic Design, Digital Design, Marketing, Computer Science, or a related field
- 8+ years of progressive experience in UX design, product design, digital experience, or customer experience within enterprise B2B organizations
- Demonstrated success designing enterprise digital experiences including websites, landing pages, customer journeys, and interactive digital products
- Experience developing enterprise design systems, UX standards, accessibility practices, and reusable digital components
- Experience coaching designers while helping establish UX capability within a growing organization
- Strong understanding of customer research, journey mapping, usability testing, information architecture, interaction design, accessibility, and responsive design principles
- Experience partnering with Marketing, Technology, Product, and business teams in highly matrixed organizations
- Experience with AI-enabled design tools, digital prototyping platforms, and emerging UX technologies preferred
- Experience in technology, analytics, insurance, financial services, or professional services industries preferred
- Ability to interact and gain alignment with all levels of the organization, including the Executive level
Benefits
Comp & perks- Health Insurance
- Retirement Plan
- Disability benefits
- Paid Time Off program
- Work flexibility
- Support, coaching, and training
- Short-term incentive