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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in stakeholder management, requirement gathering, and translating business needs into actionable deliverables. Proficient in Agile methodologies, backlog management, and enhancing client satisfaction through effective communication and collaboration.
Highest-signal resume keywords
Stakeholder ManagementAgile MethodologiesBacklog ManagementRequirement GatheringUser Acceptance Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisReportingProcess ImprovementWriting User StoriesDefining Solutions
Soft Skills
Excellent Communication SkillsOrganizational SkillsAbility to Build ConsensusInfluencing SkillsCustomer Service Orientation
Tools & Technologies
Azure DevOpsJiraLinear
Industry Keywords
SaaSProduct ManagementInsuranceInsurtechFinancial Services
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Act as the trusted partner for a portfolio of clients and help maximize value from company solutions
- Work directly with clients to understand business requirements, challenges, and opportunities
- Act as the strategic owner for a portfolio of clients
- Serve as the primary point of contact for delivery discussions, change requests, and product enhancements
- Challenge client requirements and recommend alternative solutions where appropriate
- Build strong relationships with internal and external stakeholders
- Explain product capabilities and advise customers on best-practice platform use
- Collaborate with Product, Engineering, and Customer Success teams
- Facilitate discussions around scope, priorities, timelines, and solution approaches
- Prioritize customer needs, commercial value, product strategy, and technical complexity
- Own and maintain client backlogs
- Manage, prioritize, and refine development requests within Agile sprint cycles
- Facilitate sprint planning and backlog refinement sessions
- Identify opportunities benefiting multiple customers rather than bespoke solutions
- Monitor client satisfaction, delivery performance, roadmap progress, and delivered business value
Requirements
What you’ll need- Experience in a Product Analyst, Business Analyst, Product Consultant, Customer Success, Solutions Consultant, or similar role
- Strong stakeholder management and influencing skills
- Experience gathering requirements, defining solutions, and translating business needs into actionable deliverables
- Excellent verbal and written communication skills
- Strong organizational skills and ability to manage multiple priorities and competing deadlines
- Ability to challenge ideas constructively and build consensus across technical and non-technical audiences
- Experience working within Agile environments and sprint-based delivery models
- Ability to operate effectively under pressure while maintaining a high standard of customer service
- Experience working within a software company, SaaS environment, or technology-led business (desirable)
- Product ownership, product management, or backlog management experience (desirable)
- Insurance, insurtech, broking, underwriting, or related financial services experience (desirable)
- Experience writing user stories, acceptance criteria, and functional requirements (desirable)
- Experience with Azure DevOps, Jira, Linear, or similar delivery and workflow management tools (desirable)
- User acceptance testing, product testing, or quality assurance experience (desirable)
- Data analysis, reporting, and process improvement experience (desirable)
Benefits
Comp & perks- Competitive compensation package
- Short-term incentive opportunity
- Medical coverage
- Life insurance
- Pension plans
- Paid time off in line with local labor laws
- Wellness initiatives
- Fitness programs
- Team-building activities
- Career development opportunities
