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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client implementations, managing requirements, timelines, and deliverables while ensuring compliance with Medicare reporting standards. Proficient in system integrations, data validation, and stakeholder communication to enhance client experiences and operational efficiency.
Highest-signal resume keywords
Client ImplementationsMedicare Reporting RequirementsSystems IntegrationProject ManagementAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationSystems IntegrationREST APIsJSON Data StructuresXML Data StructuresTechnical DocumentationData MappingTestingRequirements AnalysisConfiguration
Soft Skills
Strong CommunicationOrganizational SkillsRelationship BuildingProblem-SolvingClient-Facing Experience
Industry Keywords
Medicare Secondary PayerSection 111NGHP ReportingClaims DataInsurance DataBusiness AnalysisTechnical ConsultingSaaS EnvironmentImplementation Best PracticesQuality Assurance
About the role
Key responsibilities & impact- Lead client implementations from kickoff to production, managing requirements, timelines, dependencies, and deliverables.
- Serve as the primary implementation contact, building relationships with business and technical stakeholders.
- Understand client processes, reporting requirements, data sources, and integration needs.
- Maintain implementation plans, schedules, action items, and status updates.
- Coordinate client activities with Product, Technology, Support, Operations, and other internal teams.
- Identify and resolve implementation risks, issues, and dependencies.
- Guide clients on Medicare reporting requirements, product capabilities, and implementation best practices.
- Partner with client technical teams on system integrations, including configuration, data mapping, and testing.
- Troubleshoot integration issues and engage internal technical teams as needed.
- Validate integrated data against business, technical, and reporting requirements.
- Help clients interpret errors and identify whether issues stem from source data, integration logic, or the reporting solution.
- Document requirements, technical decisions, test results, and production readiness.
- Build expertise in MSP, Section 111, and other Medicare reporting requirements.
- Help clients align business processes and claim data with Medicare reporting requirements.
- Review client data for quality or reporting issues that may affect implementation.
- Support configuration and testing of reporting rules, claim eligibility, RRE requirements, and related processes.
- Maintain implementation, technical, process, and client documentation.
- Improve implementation processes, documentation, standards, and client experience.
- Develop implementation best practices, templates, checklists, and resources.
- Share client needs, recurring integration issues, and product enhancement opportunities with Product and Technology.
Requirements
What you’ll need- Bachelor's degree or equivalent education and experience.
- 3+ years in software implementation, systems integration, business analysis, technical consulting, or a related field.
- Client-facing experience in a technology or SaaS environment.
- Working knowledge of REST APIs and system integrations.
- Experience with JSON and/or XML data structures.
- Ability to interpret API documentation and technical specifications.
- Strong analytical and problem-solving skills.
- Strong written and verbal communication with technical and non-technical audiences.
- Strong organizational and project management skills to balance multiple implementations and priorities.
- Preferred: Experience with Medicare Secondary Payer (MSP), Section 111, NGHP reporting, or other Medicare reporting requirements.
- Preferred: Experience working with claims, insurance, workers' compensation, or other insurance-related data.
- Preferred: Project management or business analysis experience.
Benefits
Comp & perks- Health Insurance
- Retirement Plan
- Disability benefits
- Paid Time Off program
- Competitive total rewards package
- Short-term incentive