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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including coordinating multiple stakeholders, managing project timelines, and ensuring adherence to governance and service delivery standards. Proficient in utilizing project management tools and developing reports to track operational metrics and enhance efficiency.
Highest-signal resume keywords
Project ManagementStakeholder CoordinationProcess ImprovementKPI ReportingVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementMarketing OperationsBusiness OperationsProcess ImprovementWorkflow OptimizationReportingData AnalysisResource TrackingOperational DocumentationContract Management
Soft Skills
Organizational SkillsTime ManagementCommunication Skills
Tools & Technologies
AsanaWorkfrontMonday.comJiraExcel
Certifications & Qualifications
Bachelor's Degree in MarketingBachelor's Degree in BusinessBachelor's Degree in CommunicationsBachelor's Degree in Project Management
Industry Keywords
MarketingShared ServicesVendor ManagementProcurementOperational Efficiency
About the role
Key responsibilities & impact- Manage and facilitate the intake process for marketing and shared services requests
- Ensure requests are documented, scoped, prioritized, and routed to appropriate teams
- Coordinate project timelines, deliverables, and status updates across multiple workstreams
- Monitor project progress and identify risks, dependencies, or schedule impacts
- Follow up with stakeholders to maintain accountability and execution discipline
- Support project kickoff, planning, and stakeholder communications throughout the project lifecycle
- Assist with resource tracking and project workload visibility
- Maintain project plans, work management systems, and operational documentation
- Ensure projects follow established governance, processes, and service delivery standards
- Support process improvement initiatives and identify opportunities to enhance operational efficiency
- Coordinate onboarding and engagement activities for agencies, contractors, and external partners
- Track contract renewals, statements of work, invoices, and vendor deliverables
- Partner with Procurement, Finance, and business teams on vendor management
- Maintain documentation related to external partners and project budgets
- Develop recurring reports and dashboards on project demand, throughput, and delivery status
- Track key operational metrics and report on team performance and workload trends
- Support data collection and analysis for leadership reviews and planning discussions
- Maintain accurate project and operational records
Requirements
What you’ll need- Bachelor's degree in Marketing, Business, Communications, Project Management, or related field
- 5+ years of experience in project management, marketing operations, business operations, or a related discipline
- Experience coordinating projects across multiple stakeholders and teams
- Strong organizational and time-management skills
- Proficiency with project management tools such as Asana, Workfront, Monday.com, Jira, or similar platforms
- Experience with Excel and basic reporting
- Excellent written and verbal communication skills
- Experience supporting marketing, creative, digital, or shared services teams
- Experience working with vendors, contracts, or procurement processes
- Familiarity with KPI reporting and dashboard development
- Experience supporting process improvement or workflow optimization initiatives
Benefits
Comp & perks- Health Insurance
- Retirement Plan
- Disability benefits
- Paid Time Off program
- Competitive total rewards package
- Short-term incentive