Service Order Manager

Versar Global Solutions

. Manage service orders from cradle to grave across multiple task orders .

Posted 11/4/2026full-timeRemote • United StatesJuniorMid-Level💰 $82,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and management, with a strong focus on service order processes, compliance with GSA contracts, and effective communication with stakeholders. Proficient in utilizing CMMS and Microsoft Office tools to enhance operational efficiency and reporting.

Highest-signal resume keywords

Project Management ExperienceCMMS ProficiencyGSA Contract ComplianceMicrosoft Office ProficiencyWritten And Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationService Order ManagementBasic Accounting PrinciplesMathematical ConceptsPerformance Work Statements InterpretationLiquid Fuel Systems ExperienceWater Systems ExperienceGSA Contract AdministrationInvoicing And Revenue SupportCross-Functional Team Collaboration

Soft Skills

Problem-SolvingFeedback ProvisionCustomer Issue ResolutionTeam CollaborationCommunication Skills

Tools & Technologies

QuickbaseEMaintMaintainXTimberlandMicrosoft Project

Certifications & Qualifications

Common Access Card (CAC)Security Clearances

Industry Keywords

DoDCivilian FuelsConstruction IndustryUSACE Project ExperienceService Order Metrics

About the role

Key responsibilities & impact

Manage service orders from cradle to grave across multiple task orders
Provide guidance and support to project coordinators and other staff
Monitor service order statuses and update tracking documents
Ensure information flow across the PMO and management personnel
Resolve service order issues or delays and escalate to the Project Manager when necessary
Assign tasks, sites, or project coordinator resources as directed
Conduct project coordination meetings covering metrics, priorities, and concerns
Collaborate with teams to solve problems and increase cross-training
Provide performance-related feedback to Project Managers when requested
Maintain CMMS records, including subcontractor quotes, scopes of work, and status notes
Create CMMS reports on service order metrics and analyze trends and priorities
Liaise with clients and internal stakeholders on service order status
Coordinate with internal departments and external vendors or subcontractors for GSA supplies compliance and availability
Address customer issues and complaints and escalate as needed
Evaluate CMMS service order processes and workflows to improve efficiency
Develop and implement best practices with cross-functional teams
Provide subject matter expertise on emergent service order and fuel system repair issues
Verify and use GSA schedules for contract compliance
Support task order invoicing and accounting
Attend project update meetings and maintain accurate service order lists and statuses
Perform other duties assigned by management

Requirements

What you’ll need

Two years of project management, project coordination, or related experience in a technical field
Bachelor’s degree or Associate’s degree in a technical, business, or project management field (or equivalent field), with five years of relevant experience able to substitute for a Bachelor’s degree
Proficiency in Microsoft Office, including Word, Excel, Database, PowerPoint, and Project
Ability to use or learn Quickbase, eMaint, MaintainX, Timberland, and/or other information and scheduling software
Ability to read and interpret government contract language in Performance Work Statements (PWS) and firm-fixed-price contracts
Understanding of basic accounting principles for invoicing and revenue
Ability to use mathematical concepts including fractions, percentages, ratios, and proportions
Written and verbal communication skills
Proficiency in English, written and verbal
Successful preemployment screenings, including federal background check, MVR, and drug screen
Compliance with company drug and alcohol policy
Authorized to work in the United States or authorized by the start date
Ability to lift 25 pounds and perform required sitting, standing, walking, reaching, talking, hearing, and visual tasks
Reliable transportation, current valid driver’s license, and proof of insurance
Ability to obtain and maintain a Common Access Card (CAC)
Ability to obtain security badges and basic security clearances if required
Occasional travel availability
Project coordinator experience preferred, not required
USACE project experience preferred
DoD/Civilian fuels or construction industry experience preferred
Two to five years of liquid fuel or water systems experience preferred
GSA contract administration or support experience preferred

Benefits

Comp & perks

Primarily remote work
Occasional travel to domestic locations
Equal employment opportunity protections
Reasonable accommodations for individuals with disabilities
Opportunity to obtain and maintain a Common Access Card (CAC)
Potential access to company benefits and other compensation depending on circumstances