Dispatcher

Vert Environmental

. Manage and optimize the daily dispatch schedule across San Diego and the Quad-County service areas .

Posted 9/29/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $8 - $11 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dispatch management, scheduling optimization, and logistical coordination to enhance operational efficiency. Proficient in utilizing CRM systems and scheduling platforms to streamline communication and improve field operations.

Highest-signal resume keywords

Dispatch ManagementScheduling OptimizationLogistical CoordinationCRM Systems ProficiencyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DispatchingSchedulingLogisticsField OperationsProject CoordinationOrganizational SkillsMultitaskingAttention to DetailOperational EfficiencyTime Management

Soft Skills

Verbal CommunicationWritten CommunicationTeam CollaborationProactive ApproachDecision-Making

Tools & Technologies

Microsoft OfficeCRM PlatformsScheduling SystemsDigital CalendarsRouting Platforms

Industry Keywords

Field ServiceEnvironmental TestingConstructionFacilities MaintenanceHome Services

About the role

Key responsibilities & impact

Manage and optimize the daily dispatch schedule across San Diego and the Quad-County service areas
Coordinate technician assignments based on location, availability, workload, job requirements, and estimated service times
Work closely with the Technician Supervisor to balance operational requirements with technician schedules, availability, and time-off requests
Monitor schedules throughout the day and make real-time adjustments for cancellations, delays, site access issues, scheduling conflicts, and other unexpected changes
Serve as a primary point of contact for field technicians regarding scheduling, routing, site access, and logistical issues
Coordinate vehicle and equipment maintenance to maintain fleet readiness while minimizing disruption to technician schedules
Manage the daily Courier route to reduce unnecessary travel and administrative errands for field technicians
Coordinate sample drop-offs at laboratories and delivery of supplies, equipment, and gear between the shop and field locations
Apply service-specific time-to-complete requirements to create realistic schedules and prevent overbooking
Identify opportunities to improve routing, reduce unnecessary mileage, and increase technician productivity
Use CRM systems, scheduling platforms, and automation tools to maintain accurate assignments and facilitate client and technician notifications
Monitor scheduled jobs and proactively identify potential bottlenecks before they impact clients or field teams
Communicate schedule changes and operational updates clearly and promptly to technicians, supervisors, clients, and internal teams
Maintain accurate dispatch, scheduling, maintenance, and logistical records
Support continuous improvement of dispatch processes, routing strategies, and field operations

Requirements

What you’ll need

Minimum 2 years of experience in dispatching, scheduling, logistics, field operations, project coordination, or a related role
Strong ability to organize tasks geographically and chronologically and create efficient schedules across multiple service areas
Experience coordinating multiple employees, vehicles, appointments, or field-based activities simultaneously
Excellent organizational and multitasking skills, with strong attention to detail
Strong problem-solving skills and the ability to make timely decisions in a fast-paced environment
Ability to anticipate scheduling conflicts, identify operational bottlenecks, and develop practical solutions
Excellent verbal and written communication skills
Ability to work effectively with field technicians, supervisors, clients, laboratories, and internal teams
Ability to balance operational efficiency with technician availability, workload, and scheduling needs
Proficiency with Microsoft Office, CRM platforms, scheduling systems, and other business software
Comfortable using digital calendars, maps, routing platforms, and visual scheduling tools
Ability to learn company-specific services and understand estimated service times to build accurate schedules
Strong ability to manage changing priorities while maintaining accuracy and meeting deadlines
Proactive approach to improving efficiency and resolving operational challenges
English proficiency at B2 level or above
Proven remote work experience with a dedicated home office setup, reliable computer, quality headset, and stable internet connection
Preferred: Experience dispatching field technicians, inspectors, service professionals, or other mobile teams
Preferred: Experience in environmental testing, construction, facilities, maintenance, home services, or another field-service environment
Preferred: Experience with CRM automation, conditional workflows, or automated scheduling and notification systems
Preferred: Experience coordinating vehicle or equipment maintenance
Preferred: Experience coordinating courier, delivery, or sample transportation logistics