Relationship Analyst, Mid-Level

Vertem

. Conduct preliminary research and analyze the profiles of strategic clients.

Posted 9/29/2026full-timeBarueri • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and strategic communication, with a strong focus on analyzing customer behavior and trends to optimize engagement and performance metrics. Proficient in structuring personalized benefits packages and maintaining detailed records to support decision-making.

Highest-signal resume keywords

Client Relationship ManagementData AnalysisPerformance Metrics MonitoringPersonalized Benefits StructuringCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data TabulationResearch SkillsPerformance Target CommitmentCustomer Behavior InterpretationTrend Analysis

Soft Skills

Proactive Problem SolvingConsultative Communication

Tools & Technologies

CRM Management

Industry Keywords

Agribusiness TrendsStrategic ClientsPoints Redemption

About the role

Key responsibilities & impact

Conduct preliminary research and analyze the profiles of strategic clients.
Structure personalized packages and effective approaches to maximize points redemptions.
Maintain continuous, strategic communication with priority clients, strengthening relationships.
Monitor performance metrics and propose strategic adjustments to optimize engagement.
Coordinate requests and follow up on the resolution of technical issues with the Operations team.
Manage CRM information, ensuring records are up to date and providing insights for decision-making.

Requirements

What you’ll need

Ability to interpret purchasing information, customer behavior, and trends.
Ability to build and strengthen relationships with strategic clients.
Ability to research clients, their interests, and agribusiness trends.
Excellent verbal and written communication skills, with a consultative approach.
Ability to structure personalized benefits packages.
Commitment to redemption and performance targets.
Ability to tabulate customer data and maintain detailed records.
Ability to serve as a liaison between clients and the Operations team.
Proactive approach to monitoring and resolving issues related to the program and marketplace.

Benefits

Comp & perks

Flex Office – 2 days working from home and 3 days in the office.
Birthday Day Off – Enjoy your special day your way, plus Marketplace points!
SulAmérica health and dental insurance.
SulAmérica life insurance.
Psychological support – Access to a platform with psychologists.
On-site massage.
Relaxation room.
TotalPass – Access to gyms and fitness activities.
Fresh fruit at the office.
Flexible meal or food allowance – BRL 43.64 per day.
Childcare assistance – For children up to 5 years old.
Public transportation allowance, parking, or company shuttle.
Qulture.Rocks – Performance and development management platform.
Education assistance – Available after 12 months with the company.
Inspiring and disruptive culture – A dynamic, collaborative, and innovative environment.
Newborn Baby Kit.
Internal events and engagement initiatives.
Exclusive benefits on commemorative dates.