FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B client relationships, utilizing analytical skills to interpret KPIs and drive strategic recommendations. Proficient in leading multidisciplinary teams and delivering impactful presentations to enhance client partnerships and portfolio growth.
Highest-signal resume keywords
B2B Client ManagementAnalytical MindsetConsultative ApproachStrong Communication SkillsProficiency in Excel and PowerPoint
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI AnalysisAccount ManagementPresentation SkillsNegotiation SkillsProcess Transformation
Soft Skills
Relationship BuildingConflict ManagementOrganizational SkillsAutonomyResults-Oriented Mindset
Certifications & Qualifications
Bachelor’s Degree in Business AdministrationBachelor’s Degree in MarketingBachelor’s Degree in AdvertisingBachelor’s Degree in Communications
Industry Keywords
LoyaltyIncentivesBenefitsTechnologyB2B Services
About the role
Key responsibilities & impact- Serve as the primary point of contact and strategic advisor for a portfolio of B2B clients and/or a dedicated B2B client, managing the end-to-end customer journey and building long-term relationships
- Develop a deep understanding of clients’ businesses, challenges, objectives, and needs, anticipating demands and identifying opportunities to strengthen the partnership
- Lead strategic client meetings, presenting results, KPIs, action plans, opportunities, and recommendations
- Take a consultative approach by proposing solutions and improvements that create value for both the client and Vertem
- Coordinate the internal teams involved in the customer journey, ensuring alignment, prioritization, adherence to deadlines, and delivery quality
- Manage critical and highly complex situations, independently identifying root causes, defining action plans, and leading resolutions
- Analyze business, operational, and financial KPIs across the portfolio, identifying trends, variances, risks, and opportunities
- Monitor campaign performance, billing, payments, reconciliations, and other relevant KPIs, transforming data into analyses and recommendations for the client
- Contribute to the development and continuous improvement of strategies, processes, and solutions for the portfolio, enhancing the customer experience
- Lead the onboarding of new clients, campaigns, and projects, ensuring aligned expectations, organization, and integration across teams
- Ensure clear and structured communication with clients and internal teams, maintaining alignment on decisions, changes, risks, and next steps
- Serve as a reference for the team by sharing knowledge, supporting less experienced professionals, and contributing to the improvement of processes and operations
- Identify opportunities to expand and strengthen the partnership, contributing to client retention, portfolio growth, and development
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Marketing, Advertising, Communications, or a related field
- Experience managing B2B clients, providing consultative service, or managing accounts and portfolios (Farmer/Account Management)
- Experience managing mid-sized and large clients, working with stakeholders at different organizational levels
- Ability to independently lead meetings, presentations, and negotiations with an executive presence
- Analytical mindset, with the ability to interpret KPIs and turn data into decisions and recommendations
- Strong communication, relationship-building, negotiation, and conflict-management skills
- Ability to coordinate and influence multidisciplinary teams
- Strong organizational skills, autonomy, prioritization, and a results-oriented mindset
- Proficiency in Excel and PowerPoint
- Experience in Loyalty, Incentives, Benefits, Technology, or B2B Services is a plus
- Experience with strategic management of key accounts
- Experience working on multidisciplinary projects and process transformation initiatives
- Experience delivering executive presentations and leading client meetings
- Knowledge of financial and portfolio profitability KPIs
- Consultative mindset and ability to identify business opportunities
Benefits
Comp & perks- This position is open to people with disabilities (PwD)
- Young, dynamic, and agile environment
- Culture of innovation, collaboration, and continuous growth
- Commitment to diversity across race, color, religion, gender and gender identity, nationality, disability, sexual orientation, ancestry, and age