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Senior FHIR, Interoperability Test Engineer
VetsEZ. Provide centralized technical assistance and support for healthcare facilities, vendors, developers, and integration partners using deployed interoperability and integration services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting healthcare interoperability technologies, including EHR, HIE, FHIR, and APIs, while providing technical support and training to stakeholders. Proficient in root cause analysis, configuration support, and maintaining technical documentation for operational excellence.
Highest-signal resume keywords
EHR SupportFHIR ServicesAPI IntegrationRoot Cause AnalysisTechnical Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportTroubleshootingConfiguration ManagementValidation TestingData-Exchange ServicesInteroperability TechnologiesDefect ResolutionKnowledge Base ManagementOnboarding SupportUser Adoption Training
Soft Skills
Problem-SolvingAnalytical SkillsCommunication SkillsCustomer Service Skills
Tools & Technologies
Integration PlatformsInterface EnginesHealthcare Technology Environments
Industry Keywords
Healthcare InformaticsFederal Healthcare ProgramsDepartment of Veterans AffairsDepartment of Health and Human ServicesDefense Health Agency
About the role
Key responsibilities & impact- Provide centralized technical assistance and support for healthcare facilities, vendors, developers, and integration partners using deployed interoperability and integration services
- Troubleshoot integration, connectivity, configuration, onboarding, and data-exchange issues and coordinate resolution with engineering, onboarding, testing, and platform teams
- Communicate with system users, technical stakeholders, vendors, and partner organizations to define issues, isolate root causes, and deliver or coordinate appropriate technical solutions
- Support EHR, HIE, FHIR, API, interface, and related healthcare integration services, including validation and testing as needed to confirm issue resolution and system readiness
- Maintain the technical knowledge base, troubleshooting procedures, support documentation, known-issue records, and resolution guidance
- Document defects, fixes, configuration changes, and recurring support issues for operational reference and continuous improvement
- Support training and user adoption activities
- Take on additional tasks and responsibilities as needed to support team objectives and ensure project success
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field and 7+ years of related professional experience
- Extensive experience providing technical support and troubleshooting for complex software, systems, integration, or healthcare technology environments
- Experience troubleshooting healthcare interoperability technologies, including EHR, HIE, FHIR, APIs, interfaces, and data-exchange services
- Strong experience with root cause analysis, connectivity troubleshooting, configuration support, defect resolution, and validation testing
- Strong problem-solving and analytical skills with the ability to research technical issues and communicate clear resolution steps
- Excellent communication and customer-service skills with the ability to support technical and non-technical stakeholders, vendors, and partner organizations
- Experience supporting healthcare integration platforms, interface engines, APIs, FHIR services, or other interoperability technologies
- Experience with knowledge base management, technical documentation, troubleshooting procedures, known-issue tracking, and operational support processes
- Experience supporting facility and vendor onboarding, technical training, user adoption, and remote technical assistance
- Experience supporting federal healthcare programs or working with government healthcare organizations such as the Department of Veterans Affairs, Department of Health and Human Services, or Defense Health Agency is preferred
- U.S. Citizenship is required
- All selected candidates must successfully complete a background check
- Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position
- Sponsorship is not offered
Benefits
Comp & perks- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training Opportunities
- Remote Opportunity