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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise wellness accounts, building relationships with VP and C-suite stakeholders, and translating product capabilities into client value. Proficient in performance marketing strategies and proactive problem-solving to drive account growth and retention.
Highest-signal resume keywords
Client Relationship ManagementEnterprise Wellness Account ManagementPerformance Marketing StrategiesStakeholder EngagementProactive Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vi Product Suite KnowledgeOmnichannel Engagement StrategiesMember Acquisition DynamicsAccount Insights AnalysisPOC ConversionsUpsellingCross-SellingNet Revenue Retention
Soft Skills
Influencing SkillsStrategic MindsetCreative Problem-SolvingBuilding Structure in Ambiguity
Tools & Technologies
CRM SystemsCall Center Software
Industry Keywords
Wellness LandscapeEnterprise AccountsC-Suite EngagementCommercial Awareness
About the role
Key responsibilities & impact- Own client relationships and delivery results for a portfolio of enterprise wellness accounts
- Serve as the lead product and client partner for enterprise wellness accounts
- Build trusted relationships with VP and C-suite stakeholders while ensuring delivery matches commitments
- Develop deep knowledge of Vi’s product suite and apply products to client challenges
- Translate product capabilities into client value and configure solutions to client contexts
- Drive POC conversions, upsells, cross-sells, renewals, and net revenue retention
- Identify risks early and resolve client issues
- Surface account insights and advocate for product roadmap priorities
- Collaborate with Client Performance, Product, and Solutions teams
- Translate platform data and outcomes into narratives for senior stakeholders
- Own accounts while helping develop other team members
Requirements
What you’ll need- Deep, working knowledge of Vi’s full product suite (Acquire, Engage, Operate, Augment, Pulse)
- Experience with performance marketing and omnichannel engagement strategies
- Understanding of member acquisition dynamics
- Experience working with VP/C-level stakeholders and operational teams
- Ability to influence internal and external teams
- Strategic, creative, and entrepreneurial mindset
- Ability to build structure in ambiguity
- Strong problem-solving skills and proactive issue resolution
- Commercial awareness of renewals and expansions
- CRM or call center experience is a plus
- Familiarity with the wellness landscape is a nice to have