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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in residential leasing processes, including tenant communication, lease preparation, and application review. Proficient in utilizing Microsoft Office and project management software to enhance operational efficiency and tenant satisfaction.
Highest-signal resume keywords
Residential Leasing ExperienceLease PreparationCustomer Service ExcellenceMicrosoft Office ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease PreparationCredit ChecksApplication ReviewRental Listings DraftingTenant File Management
Soft Skills
Excellent Communication SkillsAttention to DetailCustomer-Focused ApproachTeam CollaborationOrganizational Skills
Tools & Technologies
Microsoft OfficeProject Management SoftwareSharePoint
Certifications & Qualifications
College Diploma (AEC) in Real Estate
Industry Keywords
Residential LeasingRent Supplement ProgramCommunity Sector KnowledgeTenant SatisfactionHOPEM Knowledge
About the role
Key responsibilities & impact- Contact prospective tenants registered on the waiting list
- Draft and publish rental listings
- Schedule and conduct viewings of available units
- Present the features, benefits, and rental terms of the properties
- Conduct credit checks and pre-leasing verifications
- Review applications to determine eligibility for the Rent Supplement Program (PSL) and support applicants throughout the process
- Prepare leases, pre-authorized payment (PAP) forms, and other contractual documents
- Follow up on applications through lease signing
- Be present at lease signings
- Provide excellent customer service and ensure tenant satisfaction
- Update and maintain the waiting list
- Create tenant files in SharePoint
- Prepare various leasing reports as needed
- Perform other related duties associated with the position and department
Requirements
What you’ll need- College diploma (AEC) in real estate or an equivalent combination of relevant education and experience
- 2 years of relevant experience in residential leasing
- Strong knowledge of Microsoft Office and project management software
- Knowledge of HOPEM is an asset
- Strong organizational and prioritization skills
- Excellent oral and written communication skills and ability to work as part of a team
- Thoroughness and strong attention to detail
- Customer-focused with a professional approach
- Knowledge of the community sector is an asset
Benefits
Comp & perks- Group insurance plan, 60% employer-paid
- Employer contributions to the Simplified Pension Plan (SPP)
- 2 weeks of annual vacation after one year of service
- Paid vacation between Christmas and New Year's Day
- Flexible on-site/remote work arrangements
- 37.5-hour workweek