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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and conducting research and evaluation studies, with a strong focus on quantitative and qualitative analyses in crisis service settings. Proficient in statistical software and capable of collaborating effectively across departments in a remote environment.
Highest-signal resume keywords
Ph.D. In Psychology, Sociology, Public Health, Or Related Field3+ Years Of Research Or Evaluation ExperienceQuantitative And Qualitative AnalysisStatistical Software Proficiency (RStudio)Research Ethics And Transparent Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Research DesignQuantitative AnalysisQualitative AnalysisLiterature Review PreparationData Collection Tools DevelopmentStatistical Methods ApplicationThematic AnalysisEvidence SynthesisEvaluation DesignCrisis Services Research
Soft Skills
CollaborationCommunicationAnalytical ThinkingProblem-SolvingAdaptability
Tools & Technologies
RStudioStatistical SoftwareData Visualization ToolsProject Management ToolsCollaboration Tools
Industry Keywords
Crisis ServicesPublic Health ResearchBehavioral Health ResearchEvaluation StudiesIndependent Research
About the role
Key responsibilities & impact- Design and conduct independent and collaborative research and evaluation studies supporting 988 Lifeline priorities
- Conduct quantitative and qualitative analyses using 988 Lifeline data, survey data, pilot data, and other relevant sources
- Analyze crisis service data to assess practices, outcomes, and opportunities for service improvement
- Design and support research, pilot studies, and evaluation activities using methods appropriate for crisis service settings
- Develop, refine, and evaluate surveys, measurement instruments, and other data collection tools
- Apply research frameworks and methods to assess effectiveness, feasibility, and quality of practices, interventions, and measures
- Support 988 departments in evaluation design, data collection, analysis, and interpretation of findings
- Maintain and update the biannual literature review, including evidence searches, study summaries, citation tracking, and synthesis of findings
- Prepare analytic summaries, reports, manuscripts, conference abstracts, presentations, briefs, and other dissemination materials
- Collaborate with Research and Evaluation colleagues, Lifeline departments, Data Analytics, Data Governance, and other internal partners
- Interpret findings considering operational context, research design, data quality, methodological limitations, and implications for practice
- Maintain transparent documentation of methods, analytic decisions, limitations, and findings
- Communicate status updates, analytic findings, limitations, risks, and potential roadblocks to the Lead Research Scientist
Requirements
What you’ll need- Ph.D. or equivalent doctoral-level research qualifications in Psychology, Sociology, Public Health, Health Services Research, or a related field required
- Equivalent qualifications may include ABD status (All but Dissertation) or, in exceptional cases, a Master’s degree with a substantial record of independent research achievement comparable to doctoral-level preparation
- 3+ years of relevant experience designing, conducting, analyzing, interpreting, or disseminating research or evaluation studies
- Minimum of three to five years of relevant experience conducting quantitative and/or qualitative analyses and documenting methods, findings, and limitations
- Minimum of three to five years of relevant experience preparing literature reviews, evidence summaries, analytic summaries, reports, manuscripts, abstracts, or presentations
- Repeated experience designing or supporting implementation studies, pilot studies, applied evaluation studies, public health research, behavioral health research, or crisis services research
- Strong understanding of applied research, evaluation design, quantitative and qualitative methods, and evidence synthesis
- Proficiency in statistical software such as RStudio or comparable tools for quantitative analysis and data visualization
- Ability to conduct or support qualitative data collection, coding, thematic analysis, and mixed-methods interpretation
- Ability to select and apply appropriate statistical methods or modeling techniques to complex datasets, including those with missing data
- Familiarity with research ethics, transparent documentation, and reproducible research practices
- Proficiency with relevant statistical, qualitative, productivity, project management, and collaboration tools
- Ability to collaborate across departments and work effectively in a fully remote environment using asynchronous communication tools
- Must be able to remain in a stationary position 50% of the time
- Will constantly operate a computer and other office productivity machinery
- Will frequently communicate over video calls with internal and external stakeholders
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Supplemental income insurance
- Employer paid disability insurance
- Employer paid life insurance
- Pre-tax FSA for medical and dependent care
- 401K
