Inspector

Victorian Government

. Conduct compliance monitoring activities and inspections under the Australian Consumer Law and Fair Trading Act and other CAV-administered legislation .

Posted 10/9/2026full-timeRingwood • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in compliance monitoring and enforcement under Australian Consumer Law and Fair Trading Act, with strong capabilities in conducting inspections, preparing reports, and engaging with community stakeholders. Proven ability to apply legislation and develop productive relationships to support compliance initiatives.

Highest-signal resume keywords

Compliance MonitoringInspection OperationsReport PreparationStakeholder EngagementCAV Legislation Application

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance Monitoring ActivitiesResidential Tenancy InvestigationsDispute ResolutionReport PreparationEvidence CollectionInfringement Notices IssuancePlanning and Development of Outreach ActivitiesConducting InspectionsNegotiation SkillsCommunity Education

Soft Skills

Relationship DevelopmentCommunication SkillsNegotiation SkillsOrganizational Values UnderstandingProblem-Solving

Tools & Technologies

Standardised Inspection Tools

Certifications & Qualifications

Inspector under Australian Consumer LawInspector under Residential Tenancies Act

Industry Keywords

Australian Consumer LawFair Trading ActResidential Tenancies ActCAV-administered LegislationCompliance Program PlanningCommunity AgenciesLocal CouncilsConsumer ConcernsCompliance and Enforcement ActivitiesOutreach Activities

About the role

Key responsibilities & impact

Conduct compliance monitoring activities and inspections under the Australian Consumer Law and Fair Trading Act and other CAV-administered legislation
Conduct residential tenancy investigations, including rental assessments and non-urgent repairs, under the Residential Tenancies Act
Perform front-line dispute resolution and address consumer concerns through negotiation
Provide business and community education
Participate in CAV campaign initiatives
Contribute to compliance program planning, development and implementation
Conduct routine, straightforward and sometimes complex inspections using standardised tools
Prepare reports and draft written correspondence
Obtain evidence for legal proceedings as directed by CAV
Issue infringement notices
Develop and maintain relationships with community agencies, local councils, businesses and community groups
Work at remote or other office locations across Victoria, including possible overnight stays

Requirements

What you’ll need

Demonstrated understanding of the principles of organisational values and behaviours
Experience in inspection operations, including planning, development and delivery of outreach activities
Capacity to apply CAV legislation, regulations, policies and procedures in compliance and enforcement activities
Demonstrated experience preparing reports and drafting correspondence
Ability to develop and maintain productive relationships with internal and external key stakeholders
Prepared to be appointed as an Inspector under the Australian Consumer Law and Fair Trading Act
Prepared to be delegated as an Inspector under the Residential Tenancies Act
Relevant rights to work in Australia
For ongoing appointment, Australian/New Zealand citizenship or Australian permanent residency
Resume and cover letter addressing the key selection criteria, within three pages

Benefits

Comp & perks

All roles at DGS can be worked flexibly, although arrangements may differ by role
Equal opportunity workplace
Diversity and inclusion initiatives
Pre-employment screening for preferred applicants