Experienced Personal Injury Case Manager

Viles and Beckman, LLC

. Manage approximately 100–120 Florida personal injury presuit cases from signup through settlement and lien resolution, or coordinated handoff to litigation .

Posted 10/27/2026full-timeFort Myers • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Florida personal injury presuit cases, including demand writing, medical record review, and lien resolution. Exhibits strong organizational skills and effective communication with clients and legal professionals.

Highest-signal resume keywords

Florida Personal Injury Case ManagementDemand Writing SkillsMedical Record ReviewCase Management Software ProficiencySpanish Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case DevelopmentLiability IdentificationCoverage AnalysisEvidence Issue FlaggingSettlement Negotiation SupportFile OrganizationDocument PreparationClient CommunicationAttention to DetailFollow-Through

Soft Skills

Empathetic CommunicationIndependent WorkProactive Problem SolvingCollaborationResponsiveness

Tools & Technologies

Microsoft 365FilevineCase Management Software

Industry Keywords

Personal Injury ClaimsInsurance CoverageLien ResolutionFlorida LawClient Service

About the role

Key responsibilities & impact

Manage approximately 100–120 Florida personal injury presuit cases from signup through settlement and lien resolution, or coordinated handoff to litigation
Build trust with clients through proactive, consistent communication and clear explanations of next steps
Identify case needs, anticipate obstacles, and maintain case progress
Gather facts and supporting documentation and flag liability, coverage, and evidence issues for the attorney
Track medical treatment, identify gaps or barriers, and communicate relevant developments to the attorney
Review and summarize medical records and bills, document damages, and write demand packages for attorney review
Support settlement negotiations under attorney direction
Identify outstanding balances and liens, coordinate reduction requests under attorney supervision, and follow through with support staff
Prepare complete, organized handoffs to closings or litigation
Meet expectations for client communication, file quality, demand preparation, case progression, and settlement activity
Collaborate with attorneys, legal assistants, providers, adjusters, and teammates

Requirements

What you’ll need

Prior experience independently managing Florida personal injury presuit cases is required
Experience managing a substantial caseload while maintaining responsive client service and accurate files
Strong demand-writing skills
Experience reviewing medical records, bills, and supporting documentation
Working understanding of Florida personal injury claims, insurance coverage, case development, and lien resolution
Strong organization and attention to detail
Dependable follow-through
Ability to work independently, recognize issues, and involve the attorney when needed
Clear, empathetic communication with clients and professional communication with providers, adjusters, and teammates
Comfort working toward goals and being accountable for results
Proficiency with Microsoft 365 and case management software
Ability to remain responsive, organized, and collaborative in a remote or hybrid environment
Spanish proficiency preferred, but not required
Filevine experience preferred
Applicants must be authorized to work in the United States

Benefits

Comp & perks

Hourly compensation
Paid time off
Paid holidays
401(k) with matching
Opportunities for continued learning and professional growth