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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in hotel or building management, with a strong focus on maintenance operations, safety compliance, and team leadership. Proficient in managing utility systems and executing quality-control programs while maintaining effective communication with diverse stakeholders.
Highest-signal resume keywords
Hotel Management ExperienceFacility Management ExpertiseLeadership SkillsSafety Inspection ProficiencyBudget Preparation Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Overall Maintenance KnowledgeTroubleshooting AbilityHVAC SkillsCarpentry SkillsPainting SkillsEquipment UsageTool UsageBudget EstimationQuality-Control Program DevelopmentContract Negotiation
Soft Skills
Clear Communication SkillsService-Oriented StyleAbility to Work IndependentlyAbility to Work CollaborativelyInterpersonal Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint
Industry Keywords
Building CodesSafety RegulationsEmergency ProceduresUtility Systems ManagementDiverse Background Interaction
About the role
Key responsibilities & impact- Manage, motivate, and inspire the hotel maintenance team
- Maintain the overall operation of the maintenance department
- Maintain the hotel’s appearance and working order
- Maintain building exteriors, sidewalks, parking lots, common areas, guest-room equipment, and utility systems
- Conduct monthly safety inspections
- Train staff on safety and emergency procedures
- Work with vendors, consultants, clients, suppliers, subcontractors, and corporate maintenance
- Respond to emergencies
- Support special remodeling projects and capital expenditure needs
- Review contracts and negotiate revisions, changes, and additions
- Requisition supplies and materials for construction projects
- Interpret plans and contract terms for administrative staff, workers, and clients
- Plan, organize, and direct maintenance activities for structures, facilities, and systems
- Prepare budget estimates and progress and cost-tracking reports
- Develop and implement quality-control programs
- Inspect projects for compliance with building and safety codes and other regulations
- Specify and purchase equipment
- Maintain communications with the Home Office Team
- Coach and counsel employees according to Virgin service standards and procedures
Requirements
What you’ll need- 6 years or more of progressive hotel or building management experience
- At least 6 years’ experience in a senior role within facility management or hotel or building engineering
- Bachelor’s degree required
- Current, legal and unrestricted ability to work in the United States
- Clear, concise written and verbal communication skills in English
- Ability to communicate clearly and pleasantly in English with guests, management/co-workers, in person and by telephone
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Overall maintenance knowledge and troubleshooting ability
- Skills in painting, HVAC, carpentry, equipment, and tool usage
- Demonstrated ability to interact effectively with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Proven leadership skills
- Service-oriented style with professional presentation skills
- Ability to work independently and collaboratively
- Ability to respond to emergencies
- Ability to work with building code officials, planning/zoning officials, and community design committees when required
- Experience managing utility systems
- Current legal authorization to work in the United States
Benefits
Comp & perks- Teammates learn something new or have fun working each day
- Virgin service standards and procedures
- Customer-service-oriented work environment