Family Services Specialist II

Virginia Department of Social Services

. Develop and implement individualized service plans using casework methods in Employment Services, Child Care, Adult/Adult Protective Services, Child Protective Services, Foster Care, and Adoptions .

Posted 9/23/2026full-timeMilford • Virginia • United StatesJuniorMid-Level💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing individualized service plans within various human services areas, including Employment Services and Child Protective Services. Proficient in case management, compliance monitoring, and effective communication with clients and multidisciplinary teams.

Highest-signal resume keywords

Case ManagementService Plan DevelopmentHuman Services KnowledgeEffective CommunicationSocial Work Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Individualized Service PlansCasework MethodsProgram AdministrationBudget PreparationCompliance MonitoringAssessment SkillsReport WritingMotor Vehicle OperationComputer ProficiencyKnowledge of Laws and Regulations

Soft Skills

Effective Oral CommunicationEffective Written CommunicationRelationship BuildingJudgment SkillsCounseling Skills

Certifications & Qualifications

Commonwealth of Virginia Social Worker License

Industry Keywords

Human ServicesChild Protective ServicesAdult Protective ServicesFoster CareEmployment ServicesMultidisciplinary TeamsSocial WorkMotivational TheorySocial, Economic, and Health ProblemsRegulatory Compliance

About the role

Key responsibilities & impact

Develop and implement individualized service plans using casework methods in Employment Services, Child Care, Adult/Adult Protective Services, Child Protective Services, Foster Care, and Adoptions
Interpret laws, policies, and regulations for the assigned area
Monitor, coordinate, and administer assigned programs
Coordinate services within the area of responsibility
Interview customers and assess education, skills, abilities, interests, support systems, and other needs
Inform clients about service-program rules, regulations, and participation rights
Present cases to determine appropriate services and write and implement service plans
Provide case management and monitor compliance
Manage program waiting lists
Track expenditures, prepare and submit budget estimates, and ensure payment for services
Complete federal, state, and local planning and reporting requirements
Coordinate with agencies and participate in multidisciplinary and interagency teams
Monitor programs in the assigned area
Serve as a resource to clients and the community
Provide after-hours on-call coverage and respond to emergencies involving protective services and/or foster care

Requirements

What you’ll need

Minimum of a Bachelor's degree in a Human Services field, or a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area
Experience in the assigned program area and completion of required training programs, or equivalent combination of training and experience providing the required knowledge, skills, and abilities
Working knowledge of social work principles and practices
Working knowledge of human behavior and motivational theory
Working knowledge of laws, policies, and regulations relating to human services program areas
Working knowledge of social, economic, and health problems
Skill in operating a motor vehicle and personal computer with associated software
Ability to communicate effectively orally and in writing
Ability to interview, assess needs, counsel, and refer clients to resources
Ability to develop and implement service plans
Ability to make sound judgments within existing laws, policies, and regulations
Ability to plan and manage work activities, including reports, correspondence, and record keeping
Ability to establish and maintain effective relationships
Ability to stay abreast of trends and developments in social work
A Commonwealth of Virginia Social Worker license is desirable, not required