Visa & Consular Processing Analyst – E-2

Visa Franchise

. Own the company's knowledge of U.S.

Posted 11/4/2026full-timeRemote • ArgentinaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in U.S. consulate protocols and documentation standards, particularly for E-2 visas, while effectively managing client interactions and optimizing consular workflows. Proficient in creating SOPs and utilizing tools like HubSpot and Jira to enhance operational efficiency.

Highest-signal resume keywords

E-2 Treaty Investor Visa ProcessingDS-160 Form AccuracyBilingual Communication in English and SpanishClient-Facing Communication SkillsSOP Documentation and Training Material Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consular Operations KnowledgeNonimmigrant Visa ProcessAppointment Scheduling PlatformsAttention to DetailData Management in SpreadsheetsE-1, L-1, O-1 Visa FamiliarityCase Tracking and ManagementInterview LogisticsDocumentation StandardsClient Preparation for Interviews

Soft Skills

Highly OrganizedClient CommunicationCalm Under PressureAdaptability in Fast-Paced EnvironmentsTeam Collaboration

Tools & Technologies

HubSpotJiraOffice 365 SuiteTrainualAI Tools (ChatGPT, Claude)

Industry Keywords

U.S. EmbassyConsulateConsular AssistantLocally Engaged StaffImmigration LawInvestor VisasDocumentation StandardsCase ThroughputSOPsClient Management

About the role

Key responsibilities & impact

Own the company's knowledge of U.S. consulate protocols and documentation standards, post by post, with depth on posts handling E-2 volume
Act as the internal reference on consular operations and communicate changes in consular requirements to the team
Set the standard for DS-160 and consulate-facing form accuracy and own the final review before submission
Guide clients through DS-160 completion, MRV fee payment, and appointment booking platforms
Prepare clients for consular interviews end to end and debrief them afterward to feed outcomes into the knowledge base
Work with the package creation team and filing attorney to ensure each package and filing meets specific consulate requirements, flagging gaps before filing
Maintain a tracker of consular wait times and appointment availability and optimize interview dates to shorten time to interview
Document consular processes into SOPs and checklists using Trainual and keep case status updated in HubSpot and Jira
Propose and support improvements to the consular workflow

Requirements

What you’ll need

1 to 3 years of experience in the consular section of a U.S. Embassy or Consulate, such as locally engaged staff, consular assistant, or similar
Demonstrated experience with E-2 treaty investor visas from the consular side, in processing or adjudication support
Working knowledge of the nonimmigrant visa process, including DS-160, MRV fee payment, appointment scheduling platforms such as U.S. Travel Docs / AIS, document requirements, and interview logistics
Fully bilingual in English and Spanish, able to run client meetings and write client-facing instructions in both languages
Strong attention to detail on documentation, including forms, names, dates, and case-file consistency
Client-facing communication skills to explain high-stakes processes clearly and keep clients calm and prepared
Highly organized, able to track dozens of cases in parallel with hard deadlines and no dropped steps
Comfortable with HubSpot, Jira, and the Office 365 suite
Proficient in AI tools such as ChatGPT and Claude
Ability to follow and improve set processes in a fast-paced, flexible environment
Ability to work Monday to Friday within U.S. Eastern Time hours, approximately 9:00 to 17:30
Strong ability to work and communicate with clients, prospects, attorneys, and their staff
Experience at a U.S. consulate in Latin America, with familiarity across multiple posts
Additional E-2 exposure from an immigration law firm or consultancy handling E-2 caseloads
Exposure to other investor or business visa categories, including E-1, L-1, and O-1
Portuguese language skills
Track record of writing SOPs, checklists, or training material using Trainual or similar
Comfort working with data such as wait times, appointment availability, and case throughput in spreadsheets or dashboards

Benefits

Comp & perks

Very competitive salary package in US dollars
Quarterly bonus based on targets’ achievements
Annual profit-sharing
15 days of Paid Time Off (PTO) per year
Holidays between Christmas and New Year
Health insurance
Gym pass
English lessons
Work From Home allowance setup ($500) to start, then up to $500 a year toward WFH equipment and services
Dynamic work environment
High level of autonomy
Career and skills development opportunities
Clear expectations for success