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VisibleThread

VP of IT, Support & DevOps

VisibleThread

. Lead DevOps and Support teams .

Posted 10/31/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in leading DevOps and Support teams, with a strong focus on AWS GovCloud compliance, secure SDLC practices, and customer engagement. Proven ability to manage cloud operations, incident response, and CI/CD processes while ensuring regulatory adherence.

Highest-signal resume keywords
AWS GovCloud ComplianceFedRAMP ExperienceCI/CD and Secure SDLCLeadership in DevOps and SupportCustomer-Facing Technical Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
DevOps EngineeringPlatform EngineeringIncident ManagementObservabilityCost ManagementJava/Spring DevelopmentVulnerability ManagementAI AutomationCloud OperationsProduction Workloads
Soft Skills
Technical LeadershipTeam BuildingCustomer EngagementRemote Team ManagementProblem Solving
Tools & Technologies
AWSMicrosoft 365 GCC/GCC HighDatadogCI/CD ToolsDeveloper Tooling
Industry Keywords
NIST 800-53SOC 2SBOMDependency ScanningStatic Scanning

Tech Stack

Tools & technologies
AWSCloudJavaSDLCSpring

About the role

Key responsibilities & impact
  • Lead DevOps and Support teams
  • Report to the CEO and serve on the Senior Leadership Team
  • Own the AWS GovCloud environment and its FedRAMP, NIST 800-53 and SOC 2 compliance posture
  • Own releases from engineering into production for cloud-hosted and customer-hosted deployments
  • Run cloud operations, including availability, observability, incident response and cost management across commercial AWS and GovCloud
  • Lead the secure SDLC, vulnerability management, CI/CD and developer tooling
  • Lead Support and serve as the final escalation point for customer issues, including on-premise and restricted environments
  • Build and develop DevOps and Support teams
  • Advise strategic customers technically and act as the technical voice of VisibleThread with customers and prospects

Requirements

What you’ll need
  • 12+ years in software, DevOps, SRE or platform engineering, with 5+ years leading technical teams, ideally across operations and customer support
  • Hands-on ownership of a FedRAMP, NIST 800-53 or similar government compliance program, ideally in AWS GovCloud
  • Deep experience running production workloads on AWS: availability, incident management, observability and cost
  • CI/CD and secure SDLC experience: SBOM, dependency and static scanning, remediation SLAs
  • Experience supporting software that customers run on premise, and enough Java/Spring depth to be credible with engineers
  • Comfort as a customer-facing technical leader, and experience leading remote teams across time zones
  • Experience using AI to automate operations, support or developer workflows
  • US citizenship
  • Nice to have: Microsoft 365 GCC/GCC High or other US government cloud experience, Datadog or similar tools, and experience as accountable owner in a FedRAMP assessment

Benefits

Comp & perks
  • Competitive Salary
  • Equity award
  • Hybrid working: Remote with the requirement to work when required out of offices at Tyson's Corner
  • Healthcare, Dental & 401k
  • Chance to work with an exceptionally talented team
  • Work in a fast paced, highly innovative environment, with exciting technology