Field Service Representative – Medical Equipment

Visionix USA (formerly Luneau Technology USA & Optovue Inc.)

. Install, repair, and maintain sophisticated medical and ophthalmic equipment .

Posted 10/27/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $70,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in installing, repairing, and maintaining medical and ophthalmic equipment, with strong capabilities in troubleshooting mechanical and electrical systems. Proven ability to provide technical support and manage inventory while effectively communicating with customers in a field-based environment.

Highest-signal resume keywords

Field Service ExperienceBiomedical Equipment ExperienceElectrical TroubleshootingMechanical TroubleshootingTechnical Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Equipment RepairOphthalmic Equipment MaintenanceService DocumentationRMA CompletionParts Inventory Management

Soft Skills

Critical ThinkingEffective CommunicationIndependent WorkMentoring

Industry Keywords

Field-Based EnvironmentCustomer-Facing ServiceIndustrial Equipment ServiceMilitary Technical Experience

About the role

Key responsibilities & impact

Install, repair, and maintain sophisticated medical and ophthalmic equipment
Troubleshoot mechanical and electrical systems
Provide on-site technical support to customers
Manage parts and trunk inventory
Complete service documentation and RMAs
Travel throughout New Jersey, New York, and New England, and occasionally nationwide
Support and mentor other technicians as experience is gained

Requirements

What you’ll need

Must reside in New Jersey
6–10 years of field service experience
Minimum of 5 years of hands-on biomedical equipment experience
Minimum of 5 years of experience servicing, maintaining, or repairing medical devices
Experience with industrial equipment service and repair is valuable
Electrical and mechanical troubleshooting experience is valuable
Military technical or equipment maintenance experience is valuable
Technical support and customer-facing service experience is valuable
Ability to diagnose problems, think critically, learn quickly, communicate effectively with customers, and work independently in a field-based environment
Willingness and ability to travel throughout New Jersey, New York, New England, and occasionally nationwide
Ophthalmic experience is not required; training is provided

Benefits

Comp & perks

401(k) retirement plan
Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
Paid Time Off (PTO)
Travel expenses covered
Training on Visionix products and equipment
Opportunity to grow your career with a global medical technology company