Field Service Representative – Medical Equipment

Visionix USA (formerly Luneau Technology USA & Optovue Inc.)

. Install, repair, and maintain medical and ophthalmic equipment .

Posted 10/27/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in installing, repairing, and maintaining medical and ophthalmic equipment, with a strong focus on troubleshooting mechanical and electrical issues. Proven ability to manage service inventory and maintain accurate service records while providing exceptional customer support.

Highest-signal resume keywords

Field Service ExperienceBiomedical Equipment ExperienceMechanical TroubleshootingElectrical TroubleshootingCustomer Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Equipment MaintenanceOphthalmic Equipment SupportPreventive MaintenanceService DocumentationTechnical Issue Diagnosis

Soft Skills

Ability To Learn QuicklyIndependenceOwnership

Tools & Technologies

Service Inventory Management

Industry Keywords

Field ServiceMedical DevicesTechnical SupportIndustrial Equipment ServiceCustomer-Facing Service

About the role

Key responsibilities & impact

Install, repair, and maintain medical and ophthalmic equipment
Diagnose and troubleshoot mechanical and electrical issues
Perform preventive maintenance and equipment inspections
Work directly with customers to resolve technical issues
Manage parts, tools, and service inventory
Document service activities and maintain accurate service records
Travel extensively throughout the assigned territory, with occasional nationwide travel
Support advanced medical and ophthalmic equipment throughout Pennsylvania, Ohio, surrounding areas, and occasionally other areas of the United States

Requirements

What you’ll need

Must reside in Pennsylvania
6–10 years of field service experience
Minimum of 5 years of hands-on biomedical equipment experience
Minimum of 5 years of experience servicing, maintaining, or repairing medical devices
Technical background in field service and equipment troubleshooting
Ability to troubleshoot mechanical and electrical issues
Ability to learn quickly
Customer communication skills
Ability to work independently and take ownership of the job
Willingness and ability to travel extensively, including 90%+ travel and occasional nationwide travel
Related experience in industrial equipment service and repair, electrical and mechanical troubleshooting, military technical or equipment maintenance, or technical support and customer-facing service roles is valuable
Ophthalmic experience is not required; training is provided

Benefits

Comp & perks

Competitive base salary
401(k) retirement plan
Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
Paid Time Off (PTO)
Travel expenses covered
Home-based field role
Opportunities to expand technical expertise
Training on company equipment and technology