Billing Operations Associate

visionworks

. Prepare and submit clean claims to insurance companies electronically or by paper according to payer guidelines and contract requirements .

Posted 10/14/2026full-timeSan Antonio • Texas • United StatesJuniorMid-Level💰 $15 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in medical insurance claims billing, including the preparation, submission, and follow-up of claims, while ensuring compliance with HIPAA requirements. Strong organizational and communication skills are essential for effective collaboration and customer service.

Highest-signal resume keywords

Medical Insurance Claims BillingClaims Analysis and CorrectionMS Excel ProficiencyCustomer Service FocusHIPAA Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims SubmissionClaims Follow-UpBilling AdjustmentsPayment PostingData Analysis10-Key by TouchMathematical CalculationsClaim Appeals ProcessingAccount AdjustmentsPatient Balance Statements

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTeam CollaborationFlexibility

Tools & Technologies

MS WordMS Excel

Industry Keywords

HIPAA RequirementsInsurance Payer GuidelinesCustomer DemographicsBilling TrendsVision Exam Billing

About the role

Key responsibilities & impact

Prepare and submit clean claims to insurance companies electronically or by paper according to payer guidelines and contract requirements
Analyze and correct first-pass rejected claims for completeness and accuracy
Research and perform primary and secondary billing claim-status follow-up for assigned insurance plans
Review, evaluate, and process claim appeals through resubmission with complete supporting documentation
Research and recommend third-party customer account adjustments and write-offs to the Manager based on account collectability
Support store associates in ensuring customer demographics and authorizations are present for clean claim submission
Report claims problems, errors, and discrepancies to management to identify and resolve billing trends
Generate and submit monthly patient balance-due statements based on insurance explanations of benefits
Process point-of-sale customer accounts, billing, payment posting, contractual write-offs, adjustments, follow-up, and collection of unpaid accounts
Ensure accurate, compliant, and timely billing and reimbursement for professional vision or medical exams and vision material services

Requirements

What you’ll need

High School Diploma, GED, or equivalent work experience
Zero to one (1) years of experience in medical insurance claims billing preferred
Proficient in MS Excel and Word
10-Key by touch
Well-developed verbal, listening, and phone communication skills
Good written communication skills with the ability to write routine correspondence
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to define problems, collect data, establish facts, and identify trends
Ability to exercise good judgment and escalate issues appropriately
Strong organizational skills and ability to execute manual detailed tasks
Strong customer service focus and commitment
Ability to establish and maintain effective working relationships within the team
Ability to work well with diverse personalities
Tactful, mature, and flexible
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
Ability to initiate immediate interaction, coordination, and collaboration with team members, clients, and customers
Must comply with HIPAA requirements and company data security guidelines
Must frequently lift and/or move up to 20 pounds

Benefits

Comp & perks

Remote work designation / Work From Home (WFM)
Equal opportunity employment
Reasonable accommodations for individuals with disabilities