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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in healthcare revenue cycle management, product strategy, and AI integration, with a strong focus on client outcomes and business results. Proven ability to lead cross-functional teams and manage complex SaaS products while ensuring compliance and optimizing financial performance.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementProduct ManagementAI/ML IntegrationSaaS EconomicsClient Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Denials And AppealsPatient AccessPayment IntegrityA/R Follow-UpPayer Contracts837/835 DataCARC/RARC CodesBusiness Case DevelopmentPricing And PackagingProduct Development Lifecycle
Soft Skills
LeadershipInfluenceClient CommunicationStrategic ThinkingCollaboration
Tools & Technologies
EpicOracle HealthCernerNotionGitHubClaude Code
Industry Keywords
HealthcareRevenue CycleSaaSAI ProductsRegulatory Compliance
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Own a portfolio of AI-native healthcare revenue cycle products as a general manager
- Own market and client understanding, including segments, buyers, budgets, buying cycles and regulatory and payer changes
- Maintain a prioritized map of client challenges and spend time in client workflows through interviews and site visits
- Track competitors, EHR vendors and ecosystem developments; define integration and marketplace strategies
- Run win and loss reviews and translate findings into roadmap and positioning changes
- Own product vision, strategy, roadmap, business cases, pricing and packaging
- Measure outcomes including cash recovered, avoidable denials, touches per claim, cost to collect and days to resolution
- Manage cost drivers and make trade-offs that protect margin
- Write specifications, business rules, acceptance criteria and non-functional requirements
- Lead Agile delivery through refinement, planning, demos, release and post-launch measurement
- Modernize existing capabilities while protecting current-client experience
- Set evaluation criteria and governance for AI and agentic features, including accuracy, reliability, latency, cost, permissions, escalation and human oversight
- Work with Security and Legal on PHI handling, auditability and BAAs
- Own pilots end to end, including success criteria, data readiness, implementation, check-ins and go-live
- Prove client ROI and turn successful pilots into references and case studies
- Own client outcomes through renewal and expansion with Customer Success
- Build demos, train Sales, join strategic deals and work with Marketing on positioning, launches, case studies and thought leadership
- Represent the service line at client forums, industry events and analyst meetings
- Run regular business reviews covering pipeline, revenue, margin, adoption, client outcomes and delivery health
- Report risks, decisions and asks to leadership
- Run the Product Development Lifecycle with AI integrated into every phase and human accountability at every gate
- Maintain the product home in Notion and roadmap in GitHub
Requirements
What you’ll need- 7+ years of hands-on healthcare revenue cycle experience as a subject matter expert, with depth in one or more of: denials and appeals, patient access and financial clearance, payment integrity and underpayments, A/R follow-up, payer contracts and policy
- 8+ years of Product Management on complex SaaS or enterprise products, with clear ownership of business results
- Senior Director candidates: experience leading Product Managers and multiple product lines
- Working knowledge of 837/835 data, CARC/RARC codes and EHR workflows (Epic, Oracle Health/Cerner)
- Experience with AI/ML, automation or agentic products, and direct use of AI prototyping tools
- Experience owning pricing, packaging or a business case through to revenue
- Strong technical fluency to partner with engineers, data scientists and architects
- Strong understanding of SaaS economics: adoption, retention, expansion and margin
- Comfort in front of clients, Sales and executives, and a mindset that combines speed with rigor
- Ability to lead through influence across Engineering, Data Science, Customer Success, Sales and Marketing
- Ability to use AI tools such as Claude Code for prototyping
- Ability to work with Security and Legal on PHI handling, auditability and BAAs
