Outbound Sales Advisor, Bilingual EN/FR

Vista

. Sell National Pen products to existing customers through outbound telephone calls .

Posted 11/3/2026full-timeTunis • TunisiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales capabilities through effective outbound communication and customer relationship management, while maintaining professionalism and achieving sales targets. Proficient in managing customer expectations and resolving issues efficiently.

Highest-signal resume keywords

Fluent In English And FrenchOutbound Sales ExperienceCustomer Service ManagementMicrosoft Office ProficiencySales Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales TechniquesDatabase ManagementOrder ProcessingRevenue GenerationPerformance Target Management

Soft Skills

Excellent Communication SkillsNegotiation SkillsInterpersonal SkillsDetail-OrientedSelf-Motivated

Tools & Technologies

Microsoft ExcelCustomer Relationship Management Systems

Industry Keywords

Customer Relationship ManagementSales EnvironmentCustomer ExpectationsOutbound SalesNational Pen Products

About the role

Key responsibilities & impact

Sell National Pen products to existing customers through outbound telephone calls
Contact customers using a pre-loaded workflow
Provide excellent customer service and establish long-term customer relationships
Call existing customers and generate increased sales
Manage a database of unassigned accounts with associated sales revenue and key performance targets
Resolve customer issues efficiently and inform customers about new products
Upload order and customer details accurately into the system
Achieve weekly individual sales, call, and revenue targets
Attend weekly team catch-up meetings and brainstorm new ideas and sales techniques
Maintain up-to-date knowledge of products and processes
Perform other duties and projects as directed by Senior Management

Requirements

What you’ll need

Fluent in English and French
6 months of working in National Pen
Ideally a minimum of 1 year of experience in a sales environment
Minimum of 6 months of experience as an outbound sales English advisor (Evening Shift)
Customer service and customer expectation management
Excellent communication and negotiation skills
Ability to maintain professionalism under pressure and handle objections appropriately
Energetic, self-starter with strong interpersonal, listening, and questioning skills
Strong experience with Microsoft Office, Excel, and other systems
Highly organized, detail-oriented, and able to multitask
Self-motivated, goal-oriented, and results-driven

Benefits

Comp & perks

Ongoing training, support, and coaching
Internal development and mobility opportunities
Internal opportunities and promotions
Reasonable accommodation for individuals with disabilities
Equal opportunity workplace
Diversity-supportive work environment