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Business Operations Specialist
VISTRA. Track office requirements . Coordinate DoW correspondence and taskers . Support process standardization and modernization for the Office of Command Climate and Well-Being Integration (OCCWI) . Manage recurring
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business operations and project management within federal agencies, with a strong focus on process improvement and office management. Proficient in drafting clear written materials and managing executive-level meetings while maintaining high attention to detail and time management.
Highest-signal resume keywords
Business Operations ExperienceProject Management CertificationExpert Proficiency in MS OfficeProcess Improvement SkillsExecutive Presence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementTask CoordinationMeeting PlanningDocument ReviewSystems Thinking
Soft Skills
Attention to DetailTime ManagementProactive Work EthicCollaborationTrust Building
Tools & Technologies
SharePointMS PlannerDoW Correspondence and Task Management System (CATMS)
Certifications & Qualifications
Project Management Professional (PMP)Lean Six SigmaAgile
Industry Keywords
Federal AgencyDepartment of the Navy (DoW)Office ManagementMilitary EnvironmentHigh-Ranking Senior Leaders
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Track office requirements
- Coordinate DoW correspondence and taskers
- Support process standardization and modernization for the Office of Command Climate and Well-Being Integration (OCCWI)
- Manage recurring executive-level meetings and working groups, including scheduling, agendas, read-ahead, and meeting notes
- Review documents for clarity and accuracy and create polished, well-structured written materials
- Develop and innovate processes and digital tools to streamline office operations, enhance productivity, and reduce cross-office siloes
- Collaborate with team members, senior leaders, and stakeholders to prioritize competing requirements, ensure timely completion of tasks, and support continuous improvement
Requirements
What you’ll need- Bachelor’s degree and 4-10 years of directly related office experience
- 2+ years of experience in business operations or project management within the DoW, VA, or another Federal Agency
- Experience organizing, tracking, and coordinating competing requirements and taskers, reprioritizing based on client demand
- Experience planning and executing large meetings and working groups
- Experience conducting process improvement, including identifying, defining, and implementing improvements to workflows or operational systems
- Ability to apply systems thinking to conceptualize operating models and how tools and processes interconnect to support mission requirements
- Ability to draft and review clear and accurate written products
- Ability to work independently and proactively, managing multiple priorities in a fast-paced front office environment
- Strong executive presence with the ability to lead meetings, build trust, and represent the organization professionally in high-visibility engagements
- High attention to detail and time-management skills
- Expert proficiency in MS Office software
- Public Trust background investigation or higher-level clearance required
- U.S. citizenship required
- Preferred: Experience working in a military environment or with military personnel
- Preferred: Experience supporting high-ranking senior leaders and executives
- Preferred: Experience with DoW administrative duties, office management, or consulting program management operations
- Preferred: Experience preparing DoW correspondence package components, such as DD-818s and memos
- Preferred: Experience developing and managing digital tools for task tracking, such as SharePoint and MS Planner
- Preferred: Proficiency with DoW’s Correspondence and Task Management System (CATMS)
- Preferred: Certification in project management, such as PMP, Lean Six Sigma, or Agile
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- Life insurance
- Disability insurance
- Employer matching 401(k) retirement plan
- Paid Time Off
- Parental Leave
- Bereavement Leave
- Professional Development