Billing, Artificial Intelligence and Automation Consultant

Vivo (Telefônica Brasil)

. Serve as a center of excellence for innovation, automation and continuous improvement in Billing processes .

Posted 10/15/2026full-timeCuritiba • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Artificial Intelligence, Generative AI, and process automation to enhance Billing processes through innovative solutions and analytics. Proven ability to analyze operational efficiencies and implement enterprise-level technology solutions that drive continuous improvement.

Highest-signal resume keywords

Artificial IntelligenceGenerative AIMachine LearningBilling ProcessesData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process AutomationKPI DevelopmentProgramming LanguagesPythonJavaAPIsDatabasesMicroservicesEnterprise SolutionsOperational Optimization

Soft Skills

Analytical SkillsProblem-SolvingCommunicationStakeholder InfluenceProactivity

Tools & Technologies

Azure AIOpenAICopilot StudioAnalyticsBilling Platforms

Certifications & Qualifications

AI CertificationsCloud CertificationsSolutions Architecture Certifications

Industry Keywords

Digital TransformationContinuous ImprovementOperational Effort ReductionFeasibility StudiesPredictive Mechanisms

Tech Stack

Tools & technologies

AzureCloudJavaPython

About the role

Key responsibilities & impact

Serve as a center of excellence for innovation, automation and continuous improvement in Billing processes
Map operational processes and identify bottlenecks, risks and optimization opportunities
Propose and implement solutions using Artificial Intelligence, Generative AI, process automation and analytics
Develop dashboards, intelligent monitoring solutions and predictive mechanisms to track the billing cycle
Work with business, product, operations and technology teams to accelerate digital transformation initiatives
Identify opportunities to reduce operational effort through automation and AI agents
Support the definition of KPIs, metrics and analytical models to improve performance
Conduct feasibility studies, proofs of concept and business cases
Drive the continuous improvement of systems and processes across the Billing ecosystem
Monitor market trends in AI, automation, observability, analytics and billing

Requirements

What you’ll need

Extensive knowledge of Artificial Intelligence, Generative AI, Machine Learning and automation
Experience with DevOps, APIs, databases and microservices
Proven experience with Billing processes
Experience developing and implementing enterprise solutions using AI
Knowledge of programming languages such as Python, Java or similar
Ability to translate business needs into technology solutions
Experience analyzing and optimizing operational processes
Experience with data analysis tools and KPI development
Ability to identify opportunities for operational gains and turn them into concrete initiatives
Ability to work across business and technology functions
Bachelor’s degree in Information Technology, Engineering, Computer Science or a related field (preferred)
Experience with Azure AI, OpenAI, Copilot Studio, Machine Learning and Analytics (preferred)
Certifications related to AI, Cloud or Solutions Architecture (preferred)
Experience with billing platforms such as BRM/Protheus (preferred)
Strategic mindset and results-oriented approach
Strong analytical and complex problem-solving skills
Excellent communication and stakeholder-influencing skills
Proactivity, innovation and commitment to continuous learning

Benefits

Comp & perks

Flexible benefits platform for employees and dependents, including gym membership, meal vouchers, food allowance, pharmacy assistance, medical and dental coverage, and life insurance
Company-issued mobile phone
Unlimited voice and data plan
Special discounts on Vivo landline, broadband, TV and app services
Annual bonus or profit-sharing program
Private pension plan
Education, daycare or nanny expense subsidy
Remote work up to two days per week
Flexible working hours
Birthday day off
Corporate volunteering program
Educational Development Program with partner institutions, certifications and online courses
Internal Recruitment Program in Brazil or abroad
#VivoWellbeing Program with access to nutritionists, psychologists, social services and telemedicine