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Business Manager II
Vivo (Telefônica Brasil). Serve B2B customers, manage the customer portfolio, and close new business through consultative selling .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong commercial mindset with a focus on consultative selling and relationship management in the telecommunications sector. Proficient in utilizing digital tools and analyzing performance indicators to drive sales and exceed targets.
Highest-signal resume keywords
Consultative SellingTelecommunications Products SalesMicrosoft Office ProficiencyCustomer Relationship ManagementData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ReportingPerformance MonitoringDigital Tools ProficiencyCommercial Initiatives ExecutionPortfolio Management
Soft Skills
Results-Oriented ApproachActive ListeningOrganizationResilienceCuriosity
Certifications & Qualifications
High School Diploma
Industry Keywords
B2B SalesTelephony ProductsIT SolutionsOccupational Health and SafetyEnvironmental Policy
About the role
Key responsibilities & impact- Serve B2B customers, manage the customer portfolio, and close new business through consultative selling
- Present Vivo’s portfolio of solutions and serve customers through digital channels (inside sales)
- Sell Mobile and Fixed Telephony products, IT solutions, advanced technology, and value-added services
- Monitor channel and portfolio performance indicators, analyze data, and execute commercial initiatives to meet and exceed targets
- Monitor the sales pipeline, identifying blockers, backlogs, and outstanding items
- Prepare and monitor daily sales reports
- Resolve critical situations through ongoing contact with customers and internal teams
- Manage low-complexity customer accounts commercially and act as an intermediary between customers and the company
- Comply with requirements and participate in Occupational Health and Safety programs
- Understand and implement Telefónica’s Environmental Policy in daily activities
Requirements
What you’ll need- High school diploma — certificate of completion required
- Proficiency in Microsoft Office
- Commercial mindset, results-oriented approach, consultative attitude, and active listening skills
- Entrepreneurial mindset, ownership mentality, and accountability for the customer portfolio
- Comfortable with digital tools and able to learn and work with software and systems
- Organization, planning, and discipline
- Curiosity and eagerness to learn
- Resilience
- Drive, ambition, and initiative
- Relationship-focused approach and digital empathy
- Previous experience selling telecommunications products is desirable and considered an advantage
Benefits
Comp & perks- Flexible digital benefits platform including a learning academy, meal voucher, food voucher, pharmacy assistance, medical and dental plans, and life insurance
- Corporate mobile phone
- Unlimited voice and data plan
- Special discounts on fixed-line services, broadband, TV, and apps
- Annual bonus or Profit-Sharing Program (PPR)
- Private pension plan
- Subsidy for school, daycare, or nanny expenses
- Remote work up to two days per week
- Flexible working hours
- Birthday day off
- Corporate volunteering program
- Educational Development Program with discounts at educational institutions, certifications, and online courses
- Internal Recruitment Program in Brazil or abroad
- #VivoWellness Program offering consultations with nutritionists and psychologists, social services, and telemedicine
- Positions available to persons with disabilities and/or rehabilitated workers