Business Manager II

Vivo (Telefônica Brasil)

. Serve B2B customers . Prospect new accounts from predefined leads . Present the product portfolio and serve customers through digital channels . Sell mobile and fixed-line telecommunications, advanced IT, and

Posted 9/18/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in consultative selling and customer relationship management while effectively utilizing digital channels to drive sales in telecommunications and IT services. Exhibits strong organizational skills and a proactive approach to achieving sales targets and resolving customer issues.

Highest-signal resume keywords

Consultative Selling SkillsCustomer Relationship ManagementSales Performance MonitoringMicrosoft Office ProficiencyDigital Empathy

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Results-Oriented ApproachActive ListeningStrong Organizational SkillsSense of UrgencyProactive Attitude

Industry Keywords

B2B SalesTelecommunicationsIT ServicesSales InitiativesCustomer Portfolio Management

About the role

Key responsibilities & impact

Serve B2B customers
Prospect new accounts from predefined leads
Present the product portfolio and serve customers through digital channels
Sell mobile and fixed-line telecommunications, advanced IT, and value-added services
Monitor channel and customer portfolio performance indicators
Analyze, plan, and execute activities and sales initiatives to achieve and exceed targets
Monitor order processing, identifying breakdown drivers, backlog, and outstanding issues that may prevent or enable the sale
Manage daily sales tracking reports
Resolve critical situations through regular customer contact and collaboration with internal teams

Requirements

What you’ll need

Proficiency in Microsoft Office
Commercial mindset, results-oriented approach, consultative selling skills, and active listening
Ownership mindset and knowledge of the customer portfolio
Affinity with technology and innovation
Ability to learn and use software and systems easily
Strong organizational, planning, and discipline skills
Sense of urgency and ability to prioritize
Curiosity and willingness to learn and propose new solutions
Resilience when dealing with adversity
Proactive attitude, ambition, drive for continuous improvement, and initiative
Customer relationship management skills and digital empathy

Benefits

Comp & perks

Digital benefits platform offering a fitness program, meal vouchers, food vouchers, pharmacy assistance, medical and dental coverage, and life insurance
Company-issued mobile phone
Unlimited voice and data plan
Special discounts on fixed-line services, broadband, TV, and apps
Annual bonus or profit-sharing program
Private pension plan
Education assistance for school, daycare, or babysitting expenses
Remote work up to twice a week
Flexible working hours
Birthday day off
Corporate volunteering program
Educational Development Program with partnerships with educational institutions, certifications, and online courses
Internal mobility program in Brazil or abroad
Physical, emotional, and social health initiatives, including nutritionists, psychologists, social services, and telemedicine
Positions available to people with disabilities and/or vocational rehabilitation beneficiaries