Digital Innovation Consultant, AI

Vivo (Telefônica Brasil)

. Translate the People VP’s Artificial Intelligence strategy into priorities, roadmaps, products, journeys, and initiatives .

Posted 10/17/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating Artificial Intelligence strategies into actionable initiatives, managing AI portfolios, and leading multidisciplinary teams to drive digital transformation and innovation. Proficient in governance, risk management, and stakeholder engagement while ensuring responsible technology use and effective communication.

Highest-signal resume keywords

Artificial Intelligence KnowledgeDigital Transformation ExperienceProduct Management ExpertiseStakeholder Management SkillsGovernance and Risk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital TransformationProduct ManagementProcess ImprovementJourney MappingFeasibility AnalysisKPI MonitoringDesign ThinkingScrumLean Six SigmaAutomation

Soft Skills

Strategic ThinkingClear CommunicationNegotiation SkillsConflict ManagementProactivity

Tools & Technologies

PowerPointExcelMicrosoft CopilotSAPSuccessFactorsGupy

Certifications & Qualifications

Bachelor’s Degree in EngineeringBachelor’s Degree in Business AdministrationPostgraduate Degree or MBA in StrategyPostgraduate Degree or MBA in Digital Transformation

Industry Keywords

HR TechCorporate InnovationEmployee JourneysResponsible AIChange Management

About the role

Key responsibilities & impact

Translate the People VP’s Artificial Intelligence strategy into priorities, roadmaps, products, journeys, and initiatives
Serve as the internal point of reference for the AI agenda, connecting business needs, strategic objectives, and technology capabilities
Structure and manage the portfolio of AI initiatives, from opportunity identification through solution implementation, adoption, and evolution
Lead diagnostics, discovery, and the redesign of journeys, processes, and services, identifying opportunities for simplification, automation, innovation, and experience improvement
Support the development of business cases, MVPs, pilots, and experiments by defining the problem, target audience, expected benefits, risks, and success criteria
Assess the most appropriate solution for each need, considering Artificial Intelligence, automation, process simplification, system enhancements, or a combination of alternatives
Connect AI use cases to available corporate platforms, data, knowledge, agents, and capabilities
Identify opportunities to reuse data, knowledge, integrations, and components across different products and solutions
Support the definition of the strategy’s governance model, including roles, responsibilities, forums, and decision-making criteria
Ensure that Security, Privacy, Architecture, ethics, and responsible-use requirements are considered from the outset
Support the assessment of AI’s impacts on processes, activities, skills, roles, and ways of working
Partner with Learning, Talent, Culture, and Communications teams to prepare employees and leaders to adopt the solutions
Define and monitor adoption, experience, efficiency, quality, and value-generation metrics
Lead technical and economic feasibility studies, return analyses, and investment monitoring
Prepare executive reports on progress, results, risks, dependencies, and required decisions
Work in synergy with HR Product, HR Tech, Operations, IT, Data, Global, Security, Privacy, and other partners
Ensure that knowledge, decisions, and learnings from initiatives are documented and remain available to the organization

Requirements

What you’ll need

Experience in digital transformation, corporate innovation, digital products, consulting, HR Tech, or portfolio management
Experience leading strategic and multidisciplinary initiatives involving business and technology teams
Knowledge of Artificial Intelligence, generative AI, agents, automation, analytics, or data products; a development background is not required
Knowledge of product management, project management, process improvement, Design Thinking, Service Design, Scrum, Lean Six Sigma, or related methodologies
Experience with discovery, journey mapping, process redesign, and solution structuring
Ability to translate strategic objectives and business needs into products, requirements, experiments, and execution plans
Knowledge of governance, risk management, Security, Privacy, and responsible technology use
Experience with feasibility analyses, business cases, benefits, payback, and KPI monitoring
Experience managing stakeholders, influencing, and engaging leaders and multidisciplinary teams
Experience preparing and presenting executive reports and materials
Strong proficiency in PowerPoint, Excel, and corporate collaboration tools
Knowledge of Microsoft Copilot, SAP, SuccessFactors, Gupy, or other solutions in the People ecosystem is a plus
Basic to intermediate English and Spanish
Strategic thinking, a systems perspective, analytical reasoning, and results orientation
Clear communication, negotiation and influencing skills, and conflict management
Autonomy, organization, proactivity, and the ability to act as a change agent
Bachelor’s degree in Engineering, Business Administration, Economics, Information Systems, Systems Analysis, Computer Science, Data Science, Design, or a related field — preferred
Postgraduate degree or MBA in Strategy, Innovation, Digital Products, Digital Transformation, Artificial Intelligence, or Project Management — preferred
Experience in internal or external consulting, HR transformation, People products, or employee journeys — preferred
Knowledge of Product Management, Service Design, Change Management, Responsible AI, or portfolio management — preferred

Benefits

Comp & perks

Digital benefits platform for you and your dependents, including an Academy, meal vouchers, food vouchers, pharmacy assistance, medical and dental care, and life insurance
Corporate mobile phone
Unlimited voice and data plan with Vivo’s 5G network
Special discounts on landline, broadband, TV, and apps
Annual bonus or Profit-Sharing Program (PPR)
Private pension plan
Assistance with school, daycare, or nanny expenses
Remote work up to twice a week
Flexible working hours
Birthday day off
Corporate volunteering program
Educational Development Program with partnerships with educational institutions, certifications, and online courses
Internal Recruitment Program
#VivoBemEstar Program, offering consultations with nutritionists and psychologists, social services, telemedicine, and other health initiatives
Positions available to people with disabilities and/or rehabilitated workers