IS Business Manager III

Vivo (Telefônica Brasil)

. Manage the company’s sales operations and customer relationships remotely .

Posted 9/17/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing sales operations and customer relationships while ensuring compliance with Occupational Health and Safety Management System requirements. Proficient in implementing environmental policies to promote sustainable practices.

Highest-signal resume keywords

Sales Operations ManagementCustomer Relationship ManagementOccupational Health and Safety ComplianceEnvironmental Policy ImplementationModerately Complex Customer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsCustomer Relationship ManagementOccupational Health and Safety ManagementEnvironmental Management Practices

Soft Skills

Interpersonal CommunicationProblem Solving

Certifications & Qualifications

High School Diploma

Industry Keywords

Occupational Health and SafetyEnvironmental PolicyCustomer Needs Assessment

About the role

Key responsibilities & impact

Manage the company’s sales operations and customer relationships remotely
Identify product needs to meet customer requirements
Act as an intermediary between customers and the company
Serve customers with moderately complex needs
Comply with the requirements for maintaining the Occupational Health and Safety Management System
Participate in Occupational Health and Safety programs
Implement Telefónica’s Environmental Policy in daily activities to ensure sound environmental management practices

Requirements

What you’ll need

HIGH SCHOOL DIPLOMA – CERTIFICATE OF COMPLETION
Comply with the requirements for maintaining the Occupational Health and Safety Management System
Participate in Occupational Health and Safety programs
Understand Telefónica’s Environmental Policy and implement it in daily activities
Position open to persons with disabilities and/or rehabilitated workers

Benefits

Comp & perks

Choose the benefits that best suit you and your dependents through a digital platform offering various categories, including gym membership, meal vouchers, food vouchers, pharmacy assistance, medical and dental care, and life insurance
Company-provided mobile phone
Unlimited voice and data plan
Special discounts on landline, broadband, TV, and apps
Annual bonus or Profit-Sharing Program (PPR)
Private pension plan
Allowance for school, daycare, or nanny expenses
Remote work up to twice a week
Flexible working hours
One day off to celebrate your birthday
Corporate volunteering program
Educational Development Program with partnerships with educational institutions, professional certifications, and online courses
Internal Recruitment Program in Brazil or abroad
Physical, emotional, and social health initiatives, including consultations with a nutritionist, psychologists, social workers, and telemedicine