Junior Telecom Analyst – Exclusive Opportunity for People with Disabilities (PwD)

Vivo (Telefônica Brasil)

. Perform tasks related to voice services, supporting internal and external customers .

Posted 9/23/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in voice services and network performance improvement while actively contributing to team development and embracing digitization and automation initiatives. Possesses a strong interest in technology and Agile methodologies to enhance operational efficiency.

Highest-signal resume keywords

Voice Services SupportNetwork Performance ImprovementDigitization InitiativesAgile MethodologiesTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsFlexibilityWillingness to Learn

Industry Keywords

Digital TransformationNetwork SolutionsResource OptimizationFixed NetworksMobile Networks

About the role

Key responsibilities & impact

Perform tasks related to voice services, supporting internal and external customers
Proactively meet the department’s requirements, demonstrating a willingness to learn and share knowledge
Contribute to team development and the challenges established
Research and recommend new network solutions and equipment
Improve network performance and align solutions with quality standards and resource optimization guidelines for fixed and mobile networks
Work on digitization and automation initiatives to reduce repetitive tasks
Develop and apply digital transformation best practices

Requirements

What you’ll need

Higher education preferred
Interest in technology, digitization, and automation
Ability to work effectively in a team
Strong interpersonal skills
Flexibility in adapting to change
Knowledge of Agile methodologies preferred
Exclusive opportunity for people with disabilities (PwD)

Benefits

Comp & perks

Digital benefits platform offering a gym membership, meal vouchers, food allowance, pharmacy assistance, medical and dental insurance, and life insurance
Company-issued mobile phone
Unlimited voice and data plan
Discounts on fixed-line, broadband, TV, and app services
Annual bonus or Profit-Sharing Program (PPR)
Private pension plan
Assistance with school, daycare, or nanny expenses
Remote work up to twice a week
Flexible working hours
Birthday day off
Corporate volunteering program
Educational Development Program offering discounts at educational institutions, as well as certification programs and online courses
Internal Recruitment Program in Brazil or abroad
#VivoBemEstar Program offering consultations with nutritionists and psychologists, social services, and telemedicine
Diversity and inclusion culture