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Marketing Consultant – Mobile and Convergent Portfolio Monetization
Vivo (Telefônica Brasil). Define and implement growth and monetization strategies for the customer base .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing growth and monetization strategies, leveraging strong analytical skills to drive customer engagement and revenue generation. Proficient in managing commercial KPIs and utilizing CRM tools to enhance customer experiences and optimize sales initiatives.
Highest-signal resume keywords
Growth Strategy DevelopmentCustomer Behavior AnalysisCommercial KPI ManagementSegmentation ModelingAnalytical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisMonetization StrategiesCampaign DevelopmentMarket Trend AnalysisBusiness Case Development
Soft Skills
Interpersonal SkillsInfluencing StakeholdersOwnershipInvestigative MindsetCommunication Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointCRM SystemsBusiness Intelligence Tools
Industry Keywords
TelecommunicationsDigital ServicesCustomer Base GrowthSegmentationRevenue Generation
About the role
Key responsibilities & impact- Define and implement growth and monetization strategies for the customer base
- Develop analyses and recommendations to identify upgrade, cross-sell, and portfolio value growth opportunities
- Continuously evaluate the performance of products, campaigns, and offers, proposing optimizations to segmentation, communications, and sales approaches
- Develop and execute campaigns and commercial initiatives focused on accelerating sales and generating revenue
- Map customer profiles and journeys, identifying conversion opportunities and opportunities to expand usage
- Monitor business KPIs by product, channel, plan, and segment
- Conduct benchmarking and track market trends to identify opportunities for innovation and differentiation
- Prepare analyses and executive presentations to support decision-making
- Lead cross-functional alignment and ensure initiative execution with CRM, BI, and sales channel teams
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business Administration, Economics, Engineering, or a related field
- Autonomy, ownership, and the ability to lead projects from end to end
- Excellent interpersonal skills and the ability to influence a range of stakeholders
- Investigative mindset, with the ability to identify opportunities and solve problems
- Strong analytical skills and a results-oriented approach
- Ability to turn analyses and data into strategic recommendations and action plans
- Excellent verbal and written communication skills
- Advanced proficiency in Microsoft Office, especially Excel and PowerPoint
- Experience in telecommunications, digital services, CRM, or customer-base growth strategies
- Knowledge of segmentation modeling, monetization, and customer behavior analysis
- Experience managing commercial KPIs and developing business cases
Benefits
Comp & perks- Flexible benefits allowance for gym membership, meal vouchers, food vouchers, pharmacy assistance, medical insurance, dental insurance, and life insurance
- Company-issued mobile phone
- Unlimited voice and data plan
- Discounts on Vivo landline, broadband, TV, and apps
- Annual bonus or profit-sharing program
- Private pension plan
- Subsidy for school, daycare, or nanny expenses
- Remote work up to two days per week
- Flexible working hours
- Birthday day off
- Corporate volunteering program
- Educational Development Program with discounts at educational institutions, plus certifications and online courses
- Internal Mobility Program in Brazil or abroad
- #VivoBemEstar Program, offering consultations with nutritionists and psychologists, social services, and telemedicine
- Diversity and inclusion culture
- Positions open to people with disabilities and/or employees who have completed rehabilitation programs