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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in customer service management and administrative support, with a focus on Occupational Health and Safety compliance and environmental management best practices.
Highest-signal resume keywords
Customer Service ManagementAdministrative SupportOccupational Health and Safety ManagementEnvironmental ManagementProcess Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications & Qualifications
High School Diploma
Industry Keywords
Occupational Health and SafetyEnvironmental PolicyService FaultsProvisioningBest Practices
About the role
Key responsibilities & impact- Monitor and handle customer service activities
- Provide administrative support for the execution of processes related to installations, service faults, and provisioning
- Fulfill the requirements for maintaining the Occupational Health and Safety Management System
- Participate in Occupational Health and Safety programs
- Understand and implement Telefônica’s Environmental Policy in daily activities
- Ensure the company’s environmental management best practices
Requirements
What you’ll need- High school diploma — proof of completion required
- All positions are open to people with disabilities and/or rehabilitated workers
Benefits
Comp & perks- Digital benefits platform including a fitness center, meal vouchers, food vouchers, pharmacy assistance, medical and dental care, and life insurance
- Company-issued mobile phone
- Unlimited voice and data plan
- Special discounts on landline, broadband, TV, and app services
- Annual bonus or Profit-Sharing Program (PPR)
- Private pension plan
- Allowance for school, daycare, or nanny expenses
- Remote work up to two days per week
- Flexible working hours
- Birthday day off
- Corporate volunteering program
- Educational Development Program with discounts at educational institutions, certifications, and online courses
- Internal Recruitment Program
- Physical, emotional, and social health initiatives, including nutritionists, psychologists, social services, and telemedicine
- Position open to people with disabilities and/or rehabilitated workers