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Vizcom

Site Reliability Engineer, SRE

Vizcom

. Define and measure SLOs for APIs, websockets, jobs, and renders .

Posted 11/3/2026full-timeSan Francisco • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing production systems with a focus on incident response, observability, and infrastructure as code. Proficient in Kubernetes, AWS, and implementing reliable queue systems while ensuring compliance with SOC 2 and ISO standards.

Highest-signal resume keywords
Production Systems ManagementIncident Response LeadershipKubernetes ProficiencyInfrastructure As Code (Pulumi, Terraform)Observability and Root Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TypeScriptSLO Definition and MeasurementQueue Systems (BullMQ, Sidekiq, Celery, SQS)Canary DeploymentsFeature-Flag RolloutsGPU Infrastructure OptimizationFailover and Model FallbacksIdempotency and Poison-Pill ContainmentSecurity and Compliance (SOC 2, ISO)Postmortem Analysis
Soft Skills
Clear Written CommunicationEnd-to-End OwnershipBlameless Postmortems
Tools & Technologies
KubernetesAWSPulumiTerraform
Industry Keywords
Sev1 Incident ManagementEnterprise Queue PrioritizationGraceful DegradationStalled-Job RecoveryPentest Remediation

Tech Stack

Tools & technologies
AWSKubernetesTerraformTypeScript

About the role

Key responsibilities & impact
  • Define and measure SLOs for APIs, websockets, jobs, and renders
  • Improve inference reliability through provider failover, model fallbacks, enterprise queue prioritization, and graceful degradation
  • Manage Kubernetes probes, rollouts, rollbacks, graceful shutdown, autoscaling, and resource limits
  • Maintain infrastructure as code with Pulumi
  • Improve queue and job reliability through idempotency, poison-pill containment, and stalled-job recovery
  • Implement canary deployments, feature-flag rollouts, and lock-aware migrations
  • Lead Sev1/Sev2 incident response, including status-page and enterprise communications
  • Run blameless postmortems and deliver durable fixes
  • Address security and compliance infrastructure, including AWS account isolation, secrets management, SOC 2, and ISO evidence
  • Help optimize GPU infrastructure costs
  • Learn the system and join on-call
  • Own a pentest remediation end to end
  • Ship SLOs and alerting for the top three customer-facing surfaces
  • Run a postmortem with durable fixes shipped within 30 days
  • Help determine appropriate responsibilities for the in-house SRE agent
  • Report to the CTO and split the platform with the existing SRE

Requirements

What you’ll need
  • 5+ years running production systems, ideally at a fast-growing startup
  • Strong observability, incident response, and root cause analysis experience
  • Experience leading a real Sev1 incident
  • Comfortable with Kubernetes, networking, and AWS
  • Infrastructure-as-code experience with Pulumi, Terraform, or similar
  • Ability to read and fix TypeScript application code
  • Failure-mode and blast-radius thinking
  • End-to-end ownership of problems
  • Clear written communication; postmortems and RFCs are part of the job
  • GPU or ML inference production experience preferred
  • Experience with queue-heavy systems such as BullMQ, Sidekiq, Celery, or SQS preferred
  • SOC 2 or ISO evidence work, or pentest remediation, preferred
  • Canary deployments and feature-flag rollouts experience preferred
  • Must not require visa sponsorship

Benefits

Comp & perks
  • Equity
  • On-call rotation with Sam and senior engineering
  • Opportunity to help shape the on-call rotation