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National Accounts Manager
Vizient, Inc. Manage assigned national accounts with a focus on client retention, relationship development, growth opportunities, system adoption, and overall account health .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing national accounts within the healthcare supply chain, focusing on client retention, relationship development, and data analysis. Proficient in delivering training and strategic consultation to diverse audiences, including C-level executives, while ensuring effective system adoption and process improvements.
Highest-signal resume keywords
Healthcare Supply Chain ExperienceClient Relationship ManagementAdvanced Excel SkillsData Analysis and ReportingTraining and Consultation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementProcess ImprovementUtilization ReviewStrategic PlanningProblem-SolvingCritical ThinkingAccount ManagementData Integrity InitiativesPresentation SkillsAnalytical Skills
Soft Skills
CommunicationOrganizational SkillsRelationship DevelopmentClient Risk ManagementCollaboration
Tools & Technologies
Microsoft OfficeCRM SoftwareSalesforceSaaSEnvi Systems
Industry Keywords
Healthcare TechnologyGPOsAcute Care ExperienceClient RetentionGrowth Opportunities
About the role
Key responsibilities & impact- Manage assigned national accounts with a focus on client retention, relationship development, growth opportunities, system adoption, and overall account health
- Build strong client relationships through regular communication, strategic consultation, utilization reviews, training, and business reviews
- Advise clients on application functionality, process improvements, data management, and best practices
- Lead implementation of new processes, workflows, and system capabilities
- Guide clients through data acquisition, cleansing, analysis, and ongoing data integrity initiatives
- Prepare and present reports, utilization reviews, account plans, and business reviews
- Partner with Sales and cross-functional teams to address client needs, develop account strategies, identify expansion opportunities, and coordinate solutions
- Manage client system requests by documenting requirements, coordinating resources, monitoring progress, and communicating status through resolution
- Deliver training and educational resources promoting effective system use and process consistency
- Identify, manage, escalate, and resolve client risks and concerns
Requirements
What you’ll need- Relevant degree preferred
- 7 or more years of relevant experience required
- Healthcare supply chain experience required; acute care experience preferred
- Experience managing complex client accounts, strengthening relationships, supporting retention, and identifying growth opportunities
- Experience consulting with and delivering training to executive, operational, clinical, and supply chain audiences; experience engaging C-level executives preferred
- Advanced Excel and data analysis skills, including experience analyzing large datasets and developing data-driven utilization reports and business reviews
- Strong analytical, communication, presentation, strategic planning, organizational, problem-solving, and critical-thinking skills
- Proficiency in Microsoft Office and familiarity with CRM software such as Salesforce
- Experience with GPOs, SaaS, healthcare technology, or Envi systems preferred
- Ability to travel regularly and expeditiously throughout the year to meet clients’ needs and timetables
Benefits
Comp & perks- Comprehensive benefits plan
- Incentive eligibility
- Personal and professional development opportunities